The national airline of Kazakhstan is introducing brand new A321LRs with lie-flat seats in Business Class on flights to selected destinations in Europe and the Far East Asia, with the aim of retiring the ageing B757 from service. Also, it is one of a very small group of airlines to offer an Economy Sleeper option, which allows passengers to buy and use three economy seats as a bed during night flights (Photo Wikimedia Commons / AviaKZ)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: