Air Baltic developed a very efficient hub at Riga airport, in Latvia, connecting southern and central Europe cities to Scandinavia, Baltic, Russian and easter Europe destination. With an 88.3% of flights operated on-time in 2019, it is in the top 10 of airlines worldwide in terms of punctuality. Though it is officially a low-cost carrier, it offers a Business Class service which includes a seat in the first two or three rows of the cabin, extra free seat for more personal space and privacy, three-course meals including alcoholics, priority check-in and boarding, fast track and access to the lounge at the airport. Its 18.5 inches-wide seats on the A220-300 are among the most spacious overall in Economy (Photo Wikimedia Commons / Oyoyoy)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: