Air Caraibes fleet, cabins, seats, IFE, food, baggage, safety, punctuality

Airline info

Address: Parc d'activités de la Providence, 97139 Les Abymes, Guadeloupe, French West Indies
Contact number: +590 82 44 47
Website: www.aircaraibes.com
IATA code/ICAO code: TX / FWI

On-time performance and safety record

On time performance (2022): No info available
Average age of fleet (2023): 8.9 years
Major accidents in last 10 years: 0
Accidents with fatalities: 0
Airlineratings** safety rating: 7/7
Covid-19 safety*** rating: 6/7

** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Based in Point-a-Pitre, Air Caraibes is the airline of the French Overseas Territory of Guadeloupe. Its network has focus cities in Fort-de-France (Martinique) and Paris (Orly airport), and it’s focused on flights from the French capital and a number of destinations in the Caribbean. It recently acquired both the variants of the Airbus A350, -900 and -1000, which flanked a fleet of Airbus A330-300. Almost all the widebody fleet of A350 and A330 is in a three-class (Madras Business, Caraibes Premium Economy and Soleil Economy), high-density internal configuration, with ten-abreast (instead of the usual nine) in Economy on the A350 and nine-abreast )instead of the usual eight) in Economy on the A330, resulting in particularly narrow seats in this class, also considering the length of flights frequently exceeding the nine hours (Photo Wikimedia Commons / Pedro Aragao)

Name: Air Caraibes
Date founded: July 2000
IATA code/ICAO code: TX / FWI
CEO: Olivier Besnard
Address: Parc d'activités de la Providence, 97139 Les Abymes, Guadeloupe, French West Indies
Contact number: +590 82 44 47
Website: www.aircaraibes.com
Hub: Point-a-Pitre, Paris (ORY)
Focus cities: Fort de France
Airline alliance: None
Frequent flyer programme: Preference
Fleet:
15 aircraft
- 1 Airbus A350-1000 / 429 seats (24 Business, 45 Premium Economy, 360 Economy)
- 3 Airbus A350-900 / 387 seats (18 Business, 45 Premium Economy, 326 Economy)
- 3 Airbus A330-300 / 354-378 seats (12 Business, 35 Premium Economy, 307 Economy or 28 Premium Economy, 350 Economy)
- 3 Airbus A330-200 / 301-318 seats (12 Business, 24 Premium Economy, 267 Economy or 318 Economy)
- 5 ATR 72-500 & -600 / 70-74 seats
Type of carrier: Full Service
Skytrax* rating: 3-STAR

* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

- 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- 1 STAR: Represents a poor quality of product delivered across the assessment sectors

Checked luggage:
Free baggage allowance is the following: 2 bags each not exceeding 32kg in Business, 2 bags each not exceeding 23kg in Premium Economy, 1 bag up to 23kg in Economy Smart and Economy Flex; Economy Basic passengers do not have any allowance included in their ticket
Pre-selection of seat:
Free for Business passengers; in premium Economy standard seats can be pre-selected for free but first row comes with a 50EUR fee; in Economy seat pre-selection requires a fee, with a window or a aisle seat costing 30EUR
Priority check-in:
Business and Premium Economy passengers plus Preference Silver, Gold and Diamant members; Economy passengers can access the service by acquiring a Speed Pass for 20EUR (in Paris) or 10EUR (in the Caribbean), which also includes priority boarding
Fast track at security:
Business and Premium Economy passengers (in Paris)
Access to lounge:
Business and Premium Economy passengers plus Preference Gold and Diamant members; Premium Economy and Economy passengers can access the lounge by paying 30EUR per person
Priority boarding:
Business and Premium Economy passengers plus Preference Silver, Gold and Diamant members; Economy passengers can access the service by acquiring a Speed Pass for 20EUR (in Paris) or 10EUR (in the Caribbean), which also included priority check-in

Seat pitch:
- 61 inches (155cm) in Business, 38 inches in premium Economy, 31 inches in Economy on the A350-1000;
- 61 inches in Business, 35 inches (89cm) in Premium Economy, 31 inches (79cm) in Economy on the A350-900;
- 61 inches (155cm) in Business, 36 inches (91cm) in premium Economy, 31 inches (79cm) in Economy on the A330-300 and A330-200;
- 29 inches (73cm) on the ATR 72
Seat width:
- 19 inches (48cm) in Business, 18 inches (46cm) in Premium Economy, 16.5 inches (42cm) in Economy on the A350-1000 and A350-900;
- 18.5 inches (47cm) in Business, 18 inches (46cm) in Premium Economy, 16.5 inches (42cm) in Economy on the A330-300 and A330-200;
- 17 inches (43cm) on the ATR 72

USB port and power socket:
USB ports available at every seat in all classes, power socket in Business and premium Economy on the A350-1000 and A350-900, A330-300 and A330-200
Lie-flat seat:
In Business on the A350-1000, A350-900, A330-300 and A330-200
Vanity kit:
In Business and Premium Economy
IFE screen width:
17 inches (43cm) in Business, 12 inches (30.5cm) in premium Economy, 10 inches (25.5cm) in Economy on the A350-1000 and A350-900; 14 inches (35.5cm) in Business, 11 inches (28cm) in premium Economy, 9 inches (23cm) in Economy on the A330-300 and A330-200
Wi-fi:
No info available
Inflight magazine:
Arc-En-Ciel
Onboard kit for kids:
No
Food and beverages:
Complimentary in all classes on long-haul flights; Premium Economy and Economy passengers can have the same Business menu served for lunch or dinner by paying 24EUR
Upgraded meals in Premium Economy: By paying 24EUR
Dine on demand in Business Class: No
Pets:
Dogs, cats, rabbits, guinea pigs and hamsters are accepted in the passenger cabin provided their weight does not exceed 5 kg on regional routes and 8kg on trans-Atlantic routes (pet bag included); rates are 1-15EUR on regional routes, 50EUR on trans-Atlantic routes

Air Caraibes

Airline info

On-time performance and safety record

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Air Caraibes

Airline info

On-time performance and safety record

GENERAL INFORMATION AND FLEET

LUGGAGE RULES, CHECK-IN AND AIRPORT EXPERIENCE

ONBOARD SPACE: THE SEATS

ONBOARD EXPERIENCE: FOOD, DRINKS, IFE, WIFI ECC..

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