Air China

Airline info

  • Address: Jingxin Mansion, A-2, Dongsanhuan Bei Road, Beijing, 100027, China
  • Contact number: +86 10 95583
  • Website: www.airchina.com
  • IATA code/ICAO code: CA / CCA

On-time performance and safety record

  • On time performance (2022): 68.9%
  • Average age of fleet (2023): 7.9 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Like all other major Chinese airlines, Air China was formed after the end of CAAC (Civil Aviation Administration of China) at the end of the 1980s. Today, it is the Country’s third airline in terms of fleet size after China Southern Airlines and China Eastern Airlines. It is one of only three airlines in the world (the other two being Lufthansa and Korean Air) to operate the latest and most advanced passenger version of the Jumbo, the Boeing 747-8 (Photo Wikimedia Commons / N509FZ)

  • Name: Air China
  • Date founded: July 1, 1988
  • IATA code/ICAO code: CA / CCA
  • CEO: Can Jianjiang
  • Address: Jingxin Mansion, A-2, Dongsanhuan Bei Road, Beijing, 100027, China
  • Contact number: +86 10 95583
  • Website: www.airchina.com
  • Hub: Beijing
  • Focus cities: Shanghai
  • Airline alliance: Star
  • Frequent flyer programme: PhoenixMiles
  • Fleet:

    434 aircraft

    • 6 Boeing 747-8 / 365 seats (12 First, 54 Business, 66 Premium Economy, 233 Economy)
    • 3 Boeing 747-400 / 344 seats (10 First, 42 Premium Economy, 292 Economy)
      1 Boeing 747-8 / VIP
    • 28 Boeing 777-300ER / 301-392 seats (8 First, 42 Business, 261 Economy or 36 Business, 356 Economy)
    • 12 Airbus A350-900 / 312 seats (32 Business, 24 Premium Economy, 256 Economy)
    • 14 Boeing 787-9 / 293 seats (30 Business, 34 Premium Economy, 229 Economy)
    • 28 Airbus A330-300 / 301-311 seats (30 Business, 271 Economy or 36 Business, 275 Economy)
    • 30 Airbus A330-200 / 237-265-283 seats  (30 Business, 207 Economy or 18 Business, 247 Economy or 12 Business, 271 Economy)
    • 10 Airbus A321neo / 194 seats (12 Business, 182 Economy)
    • 61 Airbus A321-200 / 177-185 seats (16 Business, 161 Economy or 12 Business, 173 Economy)
    • 28 Airbus A320neo / 158 seats (8 Business, 150 Economy)
    • 44 Airbus A320-200 / 158 seats (8 Business, 150 Economy)
    • 33 Airbus A319-100 / 128 seats (8 Business, 120 Economy)
    • 16 Boeing 737 MAX 8 / 176 seats (8 Business, 168 Economy)
    • 18 Boeing 737-700 / 128 seats (8 Business, 120 Economy)
    • 101 Boeing 737-800 / 159-167-176 seats (12 Business, 147 Economy or 8 Business, 159 Economy or 8 Business, 168 Economy)
    • 1 COMAC ARJ121-700 / 90 seats
  • Type of carrier: Full Service
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Baggage allowance is the following: on international flights, 2 bags for a total weight of 64kg in First and Business, 2 bags for a total of 46 kg in Premium Economy, 1 bag for up to 23kg can be checked-in for free; on domestic routes, baggage allowance is 40kg in First, 30kg in Business, 20kg in Economy

  • Pre-selection of seat:

    Free for First, Business and Premium Economy passengers; Economy passengers can pre-select for free any standard seat, but preferred seats or extra-legroom seats come with a fee ranging from 7.5USD and 88USD on routes to North America, Oceania, Europe and Africa and ranging from 15USD and 45USD on applicable routes within Asia

  • Priority check-in:

    First, Business and Premium Economy passengers plus PhoenixMiles Silver, Gold and Platinum members

  • Fast track at security:

    First passengers plus PhoenixMiles Platinum members

  • Access to lounge:

    First, Business and Premium Economy passengers plus PhoenixMiles Silver, Gold and Platinum members

  • Priority boarding:

    First, Business and Premium Economy passengers plus PhoenixMiles Silver, Gold and Platinum members

  • Seat pitch:
    • 83 inches (211cm) in First, 60 inches (152cm) in Business, 36 inches (91cm) in Premium Economy, 31 inches un Economy on the B747-8;
    • 80 inches (203cm) in first, 60 inches (152cm) in Business, 31 inches (79cm) in Economy on the B747-400;
    • 80 inches (203cm) in First, 60 inches (152cm)  in Business, 32 inches (81cm) in Economy on the B777-300ER;
    • 60 inches (152cm)  in Business, 39 inches (99cm) in Premium Economy, 32 inches (81cm)  in Economy on the A350-900;
    • 60 inches (152cm)  in Business, 36 inches (91cm) in Premium economy, 31 inches (79cm)  in Economy on the B787-9;
    • 58 inches (147cm) in Business, 36 inches (91cm) in Premium Economy, 31 inches (79cm)  in Economy on the A330-300;
    • 80 inches (203cm) in Business, 32 inches (81cm)  in Economy on the A330-200;
    • 38 inches (96cm) in Business, 31 inches (79cm) in Economy on the A321-200;
    • 36 inches (91cm) in Business, 32 inches (81cm) in Economy on the A320-200;
    • 41 inches (104cm) in Business, 32 inches (81cm) in Economy on the A319-100;
    • 40 inches (101cm) in Business, 31 inches (79cm) in Economy or 38 inches (96cm) in Business, 31 inches (79cm)  in Economy on the B737-800;
    • 38 inches (86cm) in Business, 31 inches (79cm)  in Economy on the B737-700
  • Seat width:
    • 26.5 inches (67cm) in First, 21 inches (53cm) in Business, 19 inches (48cm) in Premium Economy, 18 inches (46cm) in Economy on the B747-8;
    • 21 inches (53cm) in First, 20 inches (51cm) in Business, 18 inches (46cm) in Economy on the B747-400;
    • 23 inches (58cm) in First, 22 inches (56cm) in Business, 18 inches (46cm) in Economy on the B777-300ER;
    • 22 inches in Business, 20 inches (51cm) in Premium Economy, 18 inches (46cm) in Economy on the A350-900;
    • 21 inches (53cm) in Business, 19 inches (48cm) in Premium Economy, 18 inches (46cm) in Economy on the B787-9;
    • 21 inches (53cm) in Business, 18 inches (46cm) in Premium Economy and Economy on the A330-300 and A330-200
  • USB port and power socket:

    Power sockets available in First and Business on the B747-8, 747-400 and in Business on the A330-300 and A330-200; power available at each seat in First and Business and every two seats in premium Economy and Economy on the B777-300ER; USB port and power sockets at each seat in all classes on the A350-900; USB ports and power at every seat in Business, no USB and power sockets every two seats on the B787-9;

  • Lie-flat seat:

    In First on the B747-8 and B747-400; in First and Business on the B777-300ER; in Business, on the A350-900, B787-9, A330-300 and A330-200; angle-flat seats are available in Business on the B747-8 and B747-400

  • Vanity kit:

    In First and Business on long-range flights

  • IFE screen width:

    23 inches (58.5cm) in First, 15.4 inches (39cm) in Business, 9 inches (23cm) in Economy on the B777-300ER

  • Wi-fi:

    Available on the B777-300ER, A350-900, B787-9 and selected A330-300

  • Inflight magazine:

    Wings of China

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary (including alcoholics) in all classes on all medium-haul and long-haul international flights

  • Upgraded meals in Premium Economy: No available info
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

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