Air Dolomiti

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Airline info

  • Address: Via Paolo Bembo 70, Dossobuono, Villafranca di Verona, 37062, Italia
  • Contact number: +39 045 860 5211
  • Website: www.airdolomiti.it
  • IATA code/ICAO code: EN / DLE

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 10.3 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Air Dolomiti is an Italian airline wholly owned by Lufthansa. It flies mainly between Italy and Germany and within Italy, with its main bases at Verona (VRN), Venice (VCE) and Munich (MUC), Its fleet is made exclusively by Embraer ERJ-195 in a single cabin, dual class configuration. The airline is known for its high standards of onboard service, with Business passengers enjoying an empty seat beside theirs for more space and privacy, and refined meals and Italian wines even on the shortest flights operated, lasting less than one hor. Wi-fi onboard is free, with inflight entertainment contents downloadable on personal electronic devices (Photo Wikimedia Commons / Michael Fellinger)

  • Name: Air Dolomiti
  • Date founded: December 30, 1989 – commenced operations in January 1991
  • IATA code/ICAO code: EN / DLE
  • CEO: Joerg Eberhart
  • Address: Via Paolo Bembo 70, Dossobuono, Villafranca di Verona, 37062, Italia
  • Contact number: +39 045 860 5211
  • Website: www.airdolomiti.it
  • Hub: Verona, Venice
  • Focus cities: Munich
  • Airline alliance: None
  • Frequent flyer programme: Miles & More
  • Fleet:

    15 aircraft

    • 15 Embraer ERJ-195 / 116 seats
  • Type of carrier: Full-service
  • Skytrax* rating: 4-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    2 bags each not heavier than 32kg in Business, 1 bag up to 23kg in Economy Flex and Economy Classic can checked-in for free; no free baggage allowance is included in the Economy Light fare

  • Pre-selection of seat:

    Free for Business passengers; in Economy, a standard seat can be pre-selected for free in Economy Flex and Economy Classic, for a fee of 12EUR in Economy Light; a preferred seat can be pre-selected for free in Economy Flex, for a fee of 17EUR in Economy Classic and Economy Light; an extra-legroom 8exit row) seat can be pre-selected for a 25EUR fee by all Economy passengers

  • Priority check-in:

    Business passengers

  • Fast track at security:

    Business passengers

  • Access to lounge:

    Business passengers

  • Priority boarding:

    Business passengers

  • Seat pitch:

    32 inches (81cm) on the ERJ-195

  • Seat width:

    18 inches (46cm) on the ERJ-195

  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens onboard

  • Wi-fi:

    Yes

  • Inflight magazine:

    Spazio Italia

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary (alcoholics included) in all classes on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Dogs and cats are accepted in the passenger cabin if their weight does not exceed 8kg, pet bag included; the cost is 35EUR on flights within Italy or within Germany, 50EUR on international flights

Gallery

An ERJ-195 loading passengers at Verona Villafranca airport Business Class section on the ERJ-195 Business Class mid-afternoon meal
An ERJ-195 loading passengers at Verona Villafranca airport
Business Class section on the ERJ-195
Business Class mid-afternoon meal

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