Air France

Airline info

  • Address: 45 rue de Paris, 95747 Roissy CDG, France
  • Contact number: +33 (0) 9 69 39 36 54
  • Website: https://www.airfrance.com
  • IATA code/ICAO code: AF / AFR

On-time performance and safety record

  • On time performance (2023): 77.8%
  • Average age of fleet (2024): 14.3 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Air France is one of the largest airlines in Europe and, together with KLM which is 100% owned, it forms the third largest group in the continent, following Lufthansa Group and IAG. It is, with British Airways, one of only two airlines in the world to have operated supersonic commercial flights using the iconic Concorde. As a consequence of the traffic plunge caused by the Covid widespread, AF decided to retire from service its A380 Superjumbo fleet.

  • Name: Air France
  • Date founded: October 7, 1933
  • IATA code/ICAO code: AF / AFR
  • CEO: Anne Rigail
  • Address: 45 rue de Paris, 95747 Roissy CDG, France
  • Contact number: +33 (0) 9 69 39 36 54
  • Website: https://www.airfrance.com
  • Hub: Paris (CDG and ORY)
  • Focus cities: Bordeaux, Lyon, Marseille, Nice, Toulouse
  • Airline alliance: Skyteam
  • Frequent flyer programme: FlyingBlue
  • Fleet:

    216 aircraft

    • 45 Boeing 777-300ER / 296-322-381-468 seats (4 La Premiere First, 58 Business, 28 Premium Economy, 206 Economy or 4 La Premier First, 40 Business, 28 premium Economy, 48 Economy Plus, 202 Economy or 42 Business, 24 Premium Economy, 315 Economy or 14 Business, 32 Premium Economy, 422 Economy)
    • 25 Boeing 777-200ER / 280-309-312 seats (40 Business, 24 Premium Economy, 2016 Economy or 35 Business, 24 Premium Economy, 250 Economy or 28 Business, 24 Premium Economy, 260 Economy or 16 Business, 24 Premium Economy, 272 Economy)
    • 5 Airbus A350-900 / 324 seats (34 Business, 24 Premium Economy, 266 Economy)
    • 9 Boeing 787-9 / 276 seats (30 Business, 21 Premium Economy, 225 Economy)
    • 2 Airbus A340-300 / 275 seats (30 Business, 21 Premium Economy, 224 Economy)
    • 15 Airbus A330-200 / 208-224 seats (40 Business, 21 Premium Economy, 147 Economy or 36 Business, 21 Premium Economy, 167 Economy)
    • 20 Airbus A321-100 / 200-212 seats
    • 44 Airbus A320-200 / 174-178 seats
    • 33 Airbus A319-100 / 142-143 seats
    • 18 Airbus A318-100 / 131 seats
  • Type of carrier: Full service
  • Skytrax* rating: 4-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    3 bags for a total weight of 96kg in La Premiere First; 2 bags for a total of 64kg in Business; 2 bags for a total of 46kg in Premium Economy; in Economy 1 bag up to 23kg can be checked-in without charge (Economy Light ticket holders pay a fee depending on flight length)

  • Pre-selection of seat:

    Any seat can be pre-selected for free by La Premiere First, Business and Premium Economy passengers. A standard seat can be pre-selected for free by Economy Flex ticket holders and Flying Blue Silver, Gold and Platinum members and their travel companions if they appear on the same booking. Other Economy class ticket holders pay a fee depending on the destination and dates of travel. Extra legroom, front section and Duo seats are available for purchase in Economy, fares depending on destination and dates of travel

  • Priority check-in:

    La Premiere First, Business and Premium Economy passengers plus Flying Blue Silver, Gold and Platinum members

  • Fast track at security:

    La Premiere First and Business passengers plus FlyingBlue Gold and Platinum members

  • Access to lounge:

    Free for Business passengers, Flying Blue Gold or Platinum or SkyTeam Elite Plus members, while Premium Economy passengers pay a fee. La Premiere First passengers have access to a dedicated lounge

  • Priority boarding:

    La Premiere First, Business and Premium Economy passengers plus FlyingBlue Silver, Gold and Platinum members

  • Seat pitch:
    • 79 inches (201cm) in La Premiere First, 61 inches (155cm) in Business, 38 inches (96cm) in Premium Economy, 32 inches (81cm) in Economy or 61 inches (155cm) in Business, 36 inches (91cm) in Premium Economy, 32 inches (81cm)  in Economy on the B777-300ER;
    • 77-79 inches (195-201cm) in Business, 38 inches (96cm) in Premium Economy, 32 inches (81cm)  in Economy or 61 inches (155cm) in Business, 38 inches (96cm) in Premium Economy, 32 inches (81cm)  in Economy on the B777-200ER;
    • 74 inches (188cm) in Business, 37 inches (94cm) in premium Economy, 31 inches (79cm)  in Economy on the A350-900;
    • 42 inches (106.5cm) in Business, 38 inches (96cm) in premium Economy, 31 inches (79cm)  in Economy on the B787-9;
    • 61 inches (155cm) in Business, 38 inches (96cm) in Premium Economy, 32 inches (81cm)  in Economy on the A340-300 and selected A330-200;
    • 78 inches (198cm) in Business, 40 inches (101cm) in Premium Economy, 31 inches (79cm) in Economy on selected A330-200;
    • 32-33 (81-84cm) inches on the A321-100, A320-200, A319-100 and A318-100
  • Seat width:
    • 24 inches (61cm) in La Premiere First, 21.5 inches (54.5cm) in Business, 18-19 inches (46-48cm) in Premium Economy, 17 inches (43cm) in Economy on the B777-300ER;
    • 21 inches (53cm) in Business, 19 inches (48cm) in Premium Economy, 17 inches (43cm) in Economy on the B777-200ER, B787-9 and A350-900;
    • 21.5 inches (54.5cm) in Business, 19 inches (48cm) in Premium Economy, 18 inches (46cm) in Economy on the A340-300 and selected A330-200;
    • 22.5 inches (57cm) in Business, 19 inches (48cm) in Premium Economy, 18 inches (46cm) in Economy on selected A330-200
  • USB port and power socket:

    Available at every seat in all classes on the A350-900, B787-9 and selected A330-200; power sockets are available in La Premiere First, Business and Premium Economy on all B777-300ER and B777-200ER, A340-300 and in Economy on selected B777-300ER

  • Lie-flat seat:

    In La Premiere First and Business on the B77-300ER (angle-flat seats on Caribbean flights), A350-900, B787-9 and selected B777-200ER and A330-200. Angle-flat seats in Business on the A340-300, selected B777-200ER and selected A330-200

  • Vanity kit:

    In La Premiere First, Business and Premium Economy

  • IFE screen width:
    • 24 inches (61cm) in La premiere First, 16 inches (40.5cm) in Business, 13.3 inches (34cm) in Premium Economy, 10.6 inches (27cm) in Economy on the B777-300ER, selected B777-200ER
    • 16 inches (40.5cm) in Business, 11.7 inches (30cm) in Premium Economy, 10.6 inches (27cm) in Economy on the B787-9
    • 18.5 inches (47cm) in Business, 13.3 inches (34cm) in Premium Economy, 11.6 inches (29.5cm) in Economy on the A350-900 and selected A330-200
  • Wi-fi:

    Available on the A350-900, B787-9 and selected A330-200

  • Inflight magazine:

    Air France Magazine and Air France Madame

  • Onboard kit for kids:

    Information not available

  • Food and beverages:

    Complementary in all classes on long-haul flights, alcoholics included. Champagne is served in all classes. On European flights breakfast, lunch or dinner is served in Business, a snack and drinks (included alcoholics) in Economy

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: No
  • Pets:

    Welcome in the passenger cabin up to a weight of 8kg, pet bag included. Fares vary from 40EUR (45USD) on domestic flights up to 200EUR (220USD) on long-haul flights. Pets are not allowed in the Business cabin on all aircraft

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