Air Macau

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Airline info

  • Address: 398 Alameda Dr. Carlos, D'Assumpcao, Edif.CNAC, 13-18 Andar, Macau, China
  • Contact number: +853 8396 5555
  • Website: www.airmacau.com.mo
  • IATA code/ICAO code: NX / AMU

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 6.3 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

The airline of the former Portuguese enclave, Air Macau is 66% owned by Chinese national carrier Air China. Its network is made mostly by destinations within China, plus Japan, South Korea and cities in the South East Asia. A selection of Portuguese wines is served in Business class (Photo Wikimedia Commons / byeangel)

  • Name: Air Macau
  • Date founded: September 13, 1994; November 9, 1995
  • IATA code/ICAO code: NX / AMU
  • CEO: Chen Hong
  • Address: 398 Alameda Dr. Carlos, D'Assumpcao, Edif.CNAC, 13-18 Andar, Macau, China
  • Contact number: +853 8396 5555
  • Website: www.airmacau.com.mo
  • Hub: Macau
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: Phoenix Miles
  • Fleet:

    21 aircraft

    • 1 Airbus A321neo / 198 seats (12 Business, 186 Economy)
    • 10 Airbus A321-200 /178-179-182 seats (16 Business, 162 Economy or 24 Business, 155 Economy or 12 Business, 170 Economy)
    • 4 Airbus A320neo / 158 seats (8 Business, 150 Economy)
    • 6 Airbus A320-200 / 158 seats (8 Business, 150 Economy)
  • Type of carrier: Full Service
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 30kg in Business, 20kg in Economy

  • Pre-selection of seat:

    Free for Business passengers; no info is available regarding pre-selection of seats in Economy

  • Priority check-in:

    Business passengers plus PhoenixMiles Silver, Gold and Platinum members

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers plus PhoenixMiles Silver, Gold and Platinum members

  • Priority boarding:

    Business passengers plus PhoenixMiles Silver, Gold and Platinum members

  • Seat pitch:
    • 38 inches (96cm) in Business, 29 inches (73cm) in Economy on the A321neo;
    • 39 inches (99cm) in Business, 30 inches (76cm) in Economy or 38 inches (96cm) in Business, 32 inches (81cm) in Economy or 42 inches (106cm) in Business, 29 inches (73cm) in Economy on the A321-200;
    • 43 inches (109cm) in Business, 29 inches (73cm) in Economy on the A320neo and selected A320-200;
    • 36 inches (91cm) in Business, 29 inches (73cm) in Economy on selected A320-200
  • Seat width:
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A321neo and selected A320-200;
    • 22 inches (56cm) in Business, 18 inches (46cm) in Economy on selected the A320neo, selected A321-200 and selected A320-200
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens onboard

  • Wi-fi:

    No

  • Inflight magazine:

    Air Macau Magazine

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

Gallery

An Airbus A320-200 (Photo Wikimedia Commons / Pedro Aragao)
An Airbus A320-200 (Photo Wikimedia Commons / Pedro Aragao)

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