Air Mauritius

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Airline info

  • Address: 5 President John Kennedy Avenue, P.O. Box 441, Port Louis, Mauritius
  • Contact number: +230 207 7070
  • Website: www.airmadagascar.com
  • IATA code/ICAO code: MK / MAU

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 11.8 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Air Mauritius developed a hugely extended network spanning the Indian Ocean, Africa, Europe, Asia and Australia, serving non-stop destinations as far as Hong Kong and Shanghai. It has a very modern long-haul fleet, where the older Airbus A340-300 are due to be substituted with Airbus A350-900. As a consequence of the Covid pandemic which practically stopped the flux of tourists from all over the world to Mauritius, on April 20, 2020 the carrier was placed in voluntary administration, but continued to be operative in the interests of the island-nation (Photo Wikimedia Commons / Sergei Kustov)

  • Name: Air Mauritius
  • Date founded: June 14, 1967 – commenced operations in August 1972
  • IATA code/ICAO code: MK / MAU
  • CEO: Somaskaran Appavou
  • Address: 5 President John Kennedy Avenue, P.O. Box 441, Port Louis, Mauritius
  • Contact number: +230 207 7070
  • Website: www.airmadagascar.com
  • Hub: Mauritius
  • Focus cities: None
  • Airline alliance: Vanilla Alliance
  • Frequent flyer programme: Kestrelflyer
  • Fleet:

    15 aircraft

    • 4 Airbus A350-900 / 326 seats (28 Business, 298 Economy)
    • 2 Airbus A340-300 / 296 seats (28 Business, 264 Economy)
    • 2 Airbus A330-900/ 288 seats (28 Business, 260 Economy)
    • 2 Airbus A330-200 / 273 seats (18 Business, 255 Economy)
    • 2 Airbus A319-100 / 124 seats (16 Business, 108 Economy)
    • 3 ATR 72-500 / 72 seats
  • Type of carrier: Full-Service
  • Skytrax* rating: 4-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 2 bags each not exceeding 32kg in Business; in Economy 1 bag for 23kg on flights to Europe via Paris, 1 bag for up to 30kg on flights to Europe vis London and flights to Indian ocean islands, Africa, Asia, Oceania

  • Pre-selection of seat:

    Free for Business passengers. In Economy a standard seat can be pre-selected for 9-21EUR, a Duo/Preferred seat for 13-26EUR, an exit row (extra-legroom) seat for 21-76EUR depending on the route

  • Priority check-in:

    Business passengers plus Kestrelflyer Silver and Gold members

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers plus Kestrelflyer Gold members

  • Priority boarding:

    Business passengers plus Kestrelflyer Silver and Gold members

  • Seat pitch:
    • 44 inches (112cm) in Business, 31 inches (79cm) in Economy on the A350-900;
    • 60 inches (152cm) in Business, 31 inches (79cm) in Economy on the A340-300;
    • 60 inches (152cm) in Business, 30 inches (76cm) in Economy on the A330-900;
    • 45 inches (114cm) in Business, 31 inches (79cm) in Economy on the A330-200;
    • 38 inches (96cm) in Business, 30 inches (76cm) in Economy on the A319-100;
    • 29 inches (73cm) on the ATR 72-500
  • Seat width:
    • 23 inches (58cm) in Business, 18 inches (46cm) in Economy on the A350-900;
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A340-300, A330-900 and A330-200;
    • 18 inches (46cm) in Business and Economy on the A319-100;
    • 17 inches (43cm) on the ATR 72-500
  • USB port and power socket:

    Available in all classes on the A350-900, A330-900and A330-200

  • Lie-flat seat:

    In Business on the A350-900, A340-300, A330-900 and A330-200

  • Vanity kit:

    In Business on long-haul flights

  • IFE screen width:
    • 17 inches (43cm) in Business, 11.6 inches (29.5cm) in Economy on the A350-900;
    • 15.6 inches (39.5cm) in Business, 11.6 inches (29.5cm) in Economy on the A330-200
  • Wi-fi:

    Available in all classes on the A350-900, A340-300, A330-900 and A330-200; connectivity is free for Business passengers and Kestrelflyer Gold members; all other passengers can choose between four packages: 15MB for 6.95USD, 75MB for 9.95USD, 150MB for 14.95USD, 300MB (full flight) for 19.95USD

  • Inflight magazine:

    Islander

  • Onboard kit for kids:

    Yes

  • Food and beverages:

    Complimentary in all classes on long-haul flights; snacks and beverages are complimentary on shorter flights

  • Upgraded meals in Premium Economy: Not Available
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

Gallery

An A350-900 at London Heathrow airport (Photo Wikimedia Commons / John Taggart) An A319 approaching Mauritius (Photo Wikimedia Commons / Arjun Sarup) An ATR-72 on finals at Mauritius (Photo Wikimedia Commons Arjun Sarup)
An A350-900 at London Heathrow airport (Photo Wikimedia Commons / John Taggart)
An A319 approaching Mauritius (Photo Wikimedia Commons / Arjun Sarup)
An ATR-72 on finals at Mauritius (Photo Wikimedia Commons Arjun Sarup)

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