In a commercial aviation dominated by predominantly white liveries, Air New Zealand’s use of black (including several all-black aircraft) is a striking unique. The airline also has a unique offer onboard in the form of SkyCouch, where a row of three seats can be transformed into a bed for one of two adults or an adult and two children. As a consequence of the decline in air demand caused by the COVID pandemic, NZ decided to ground all its B777-300ER until the end of 2021 (Photo Wikimedia Commons / Masakatsu Ukon)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: