Air Vanuatu

Airline info

  • Address: Air Vanuatu House Top Floor, Rue de Paris, Port Vila, Vanuatu
  • Contact number: +678 20200
  • Website: www.airvanuatu.com
  • IATA code/ICAO code: NF / AVN

On-time performance and safety record

  • On time performance (2023): No info available
  • Average age of fleet (2024): 8.1 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Air Vanuatu has its hub in the capital Port Vila, from where it flies a rather extensive network (considering the small fleet) including New Caledonia, Papua New Guinea, Fiji, Australia and New Zealand. On its single Boeing 737-800 it offers a Business Class service. It has four Airbus A220-300 on order (Photo Wikimedia Commons / YSSYguy)

  • Name: Air Vanuatu
  • Date founded: February 1981 – commenced operations on September 5, 1981
  • IATA code/ICAO code: NF / AVN
  • CEO: Joseph Laloyer
  • Address: Air Vanuatu House Top Floor, Rue de Paris, Port Vila, Vanuatu
  • Contact number: +678 20200
  • Website: www.airvanuatu.com
  • Hub: Port Vila
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: Qantas Frequent Flyer
  • Fleet:

    3 aircraft

    • 1 Boeing 737-800 / 170 seats (8 Business, 162 Economy)
    • 2 ATR 72-600 / 68-70 seats
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 40kg in Business, 30kg in Economy Flexi/Smart/Sale on flights to Australia and New Zealand; 30kg in Business, 23kg in Economy Flexi/Smart/Sale on flights to  Papua New Guinea, Solomon Islands, New Caledonia and Fiji; 10kg on domestic flights

  • Pre-selection of seat:

    Free for Business passengers; no info available seat pre-selection in Economy

  • Priority check-in:

    Business passengers plus QF Frequent Flyer Silver, Gold, Platinum and Platinum One members

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers plus QF Frequent Flyer Silver, Gold, Platinum and Platinum One members

  • Priority boarding:

    Business passengers plus QF Frequent Flyer Silver, Gold, Platinum and Platinum One members

  • Seat pitch:
    • 38 inches (96cm) in Business, 31 inches /79cm) in Economy on the B737-800;
    • 30 inches (76cm) on the ATR 72-600
  • Seat width:
    • 21 inches (53cm) in Business, 17 inches (43cm) in Economy on the B737-800 and ATR 72-600
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens are available onboard; passengers can download the Air Vanuatu Entertainment app to download contents on their own personal electronic devices before boarding the B737-800

  • Wi-fi:

    No

  • Inflight magazine:

    Island Spirit

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    No info available

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