AirCalin

Airline info

  • Address: 47, rue de Sébastopol, BP 3736, 98846 Noumea Cedex, New Caledonia
  • Contact number: +687 26 55 00
  • Website: www.aircalin.com
  • IATA code/ICAO code: SB / ACI

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 7.9 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 3/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

The airline of the French national collectivity of New Caledonia, Aircalin (Air Caledonie International) flies a network that from the capital Noumea reaches Australia, New Zealand, Tahiti, Vanuatu, Fiji, Japan and South Korea. It recently changed its A330-200 for brand-new, last generation A330-900 aircraft on long-haul services and a new A320neo is about to enter the fleet on the short- to medium-haul network (Photo Wikimedia Commons / Bidgee)

  • Name: AirCalin
  • Date founded: September 1983
  • IATA code/ICAO code: SB / ACI
  • CEO: Didier Tappero
  • Address: 47, rue de Sébastopol, BP 3736, 98846 Noumea Cedex, New Caledonia
  • Contact number: +687 26 55 00
  • Website: www.aircalin.com
  • Hub: Noumea
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: FlyingBlue
  • Fleet:

    5 aircraft

    • 2 Airbus A330-900 / 291 seats (26 Business, 21 Premium Economy, 244 Economy)
    • 1 Airbus A320neo / 158 seats (8Business, 150 Economy)
    • 2 Airbus A320-200 / 146-158 seats (8 Business, 138 Economy or 8 Business, 150 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 2 bags each not heavier than 32kg in Business, 2 bags each weighing up to 23kg in Premium Economy, 1 bag up to 23kg in Economy

  • Pre-selection of seat:

    Free for Business and Premium Economy passengers; In Economy, Preferred Seats (in the forward part of the cabin) can be pre-selected at a cost of 25EUR on flights to Australia, Vanuatu, Wallis, and at a cost of 42EUR on flights to Tokyo and Tahiti; Comfort Plus seats (first row of the Economy Cabin) can be pre-selected for 34 EUR on flight to Australia, Vanuatu, Wallis and at a cost of 59EUR on flights to Tokyo and Tahiti

  • Priority check-in:

    Business and Premium Economy passengers plus Flying Blue Silver, Gold and Platinum members

  • Fast track at security:

    No info available

  • Access to lounge:

    Business and Premium Economy passengers plus Flying Blue Gold and Platinum members

  • Priority boarding:

    Business and Premium Economy passengers plus Flying Blue Silver, Gold and Platinum members

  • Seat pitch:
    • 50 inches (127cm) in Business, 38 inches (96cm) in Premium Economy, 31 inches (79cm) in Economy on the A330-900;
    • 40 inches (101cm) in Business, 29 inches (73cm) in Economy on the A320neo and A320-200
  • Seat width:
    • 22 inches (56cm) in Business, 18 inches (46 inches) in Premium Economy and Economy on the A330-900;
    • 21 inches (53cm) in Business, 17.5 inches (44.5cm) in Economy on the A320neo and  A320-200
  • USB port and power socket:

    Power sockets available at every seat in Business and Premium Economy, between seats in Economy on the A330-900; USB ports available at every seat in all classes on the A330-900

  • Lie-flat seat:

    In Business on the A330-900

  • Vanity kit:

    In Business and Premium Economy on long-haul flights operated by the A330-900

  • IFE screen width:

    15.6 inches (40cm) in Business, 13.3 inches (34cm) in premium Economy, 11.1 inches (28cm) in Economy on the A330-900; I-pads are distributed for inflight entertainment in Business on the A320neo and A320-200

  • Wi-fi:

    Available on the A330-900; Business passengers have a free 200MB connectivity package included in their fare

  • Inflight magazine:

    Altitude

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

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