Alaska Airlines is a major US airline with a strong network in the western part of the Country and destinations as far as Hawaii, Central America and the Caribbean. In 2018, it completed the acquisition of Virgin America, gaining a stronger presence San Francisco International Airport (SFO) and more in general on the West Coast, and on selected trans-continental routes to and from the East Coast. The carrier will enter the Oneworld international alliance on March 31, 2021 (Photo Wikimedia Commons / Adam Moreira)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: