American Airlines

Airline info

  • Address: 4333 Amon Carter Boulevard, Fort Worth, TX 76155, USA
  • Contact number: +1 800 433 7300
  • Website: www.americanairlines.com
  • IATA code/ICAO code: AA / AAL

On-time performance and safety record

  • On time performance (2023): 76.9%
  • Average age of fleet (2024): 11.2 years
  • Major accidents in last 10 years: 2
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

American Airlines is the largest carrier in the world when measured by revenue and fleet dimensions. On Transcontinental flights between selected cities, it operates a fleet of four-classes A321-200 featuring lie-flat seats in the Flagship First and Flagship Business cabins. As a consequence of reduced demand following the COVID-19 crisis, it retired its entire fleet of venerable Boeing 767-300 and Boeing 757-200 plus the A330-200 inherited from the acquisition of USAirways (Photo Wikimedia Commons / Alexandre Gouger)

  • Name: American Airlines
  • Date founded: April 15, 1926 as American Airways – commenced operations with present name on June 15, 1936
  • IATA code/ICAO code: AA / AAL
  • CEO: Doug Parker
  • Address: 4333 Amon Carter Boulevard, Fort Worth, TX 76155, USA
  • Contact number: +1 800 433 7300
  • Website: www.americanairlines.com
  • Hub: Charlotte, Chicago (ORD), Dallas (DFW), Los Angeles (LAX), Miami, New York (JFK), Philadelphia, Phoenix
  • Focus cities: New York (LGA), Washington (DCA)
  • Airline alliance: Oneworld
  • Frequent flyer programme: AAdvantage
  • Fleet:

    876 aircraft

    • 20 Boeing 777-300ER / 304 seats (8 Flagship First, 52 Flagship Business, 28 Premium Economy, 28 Main Cabin Extra, 188 Main Cabin)
    • 47 Boeing 777-200ER / 273 seats (37 Business, 24 Premium Economy, 66 Main Cabin Extra, 146 Main Cabin)
    • 22 Boeing 787-9 / 285 seats (30 Business, 21 Premium Economy, 36 Main Cabin Extra, 198 Main Cabin)
    • 23 Boeing 787-8 / 234 seats (20 Business, 28 Premium Economy, 48 Main Cabin Extra, 148 Main Cabin)
    • 28 Airbus A321neo / 196 seats (20 First, 47 Main Cabin Extra, 147 Main Cabin)
    • 218 Airbus A321-200 / 102-181-187 seats (10 Flagship First, 20 Flagship Business, 36 Main Cabin Extra, 36 Main Cabin or 16 First, 36 Main Cabin Extra, 129 Main Cabin, or 16 First, 15 Main Cabin Extra, 156 Main Cabin)
    • 47 Airbus A320-200 / 150 seats (12 First, 18 Main Cabin Extra, 120 Main Cabin)
    • 133 Airbus A319-100 / 128 seats (8 First, 24 Main Cabin Extra, 96 Main Cabin)
    • 34 Boeing 737 MAX 8 / 172 seats (16 First, 30 Main Cabin Extra, 126 Main Cabin)
    • 304 Boeing 737-800 / 160-172 seats (16 First, 30 Main Cabin Extra, 114 Main Cabin or 16 First, 30 Main Cabin Extra, 126 Main Cabin)
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    3 bags (for a total weight of 96kg) can be checked in for free in Flasghisp First and First, plus AAdvantage Executive Platinum and oneworld Emerald members; 2 bags for up to 64kg, 2 bags for a total of 46 kg can be checked in for free in Business and Premium Economy, respectively, plus AAdvantage Platinum Plus and Platinum and oneworld Sapphire members; 1 bag for up to 23kg can be checked in for free by AAdvantage Gold and oneworld Ruby members. Main Cabin Extra and Main Cabin passengers pay a fee up to 70USD (one way) on long-haul and international flights for the first checked baggage, 30USD on domestic flights

  • Pre-selection of seat:

    Any seat can be selected for free in First, Business and Premium Economy; in Economy, standard seats can be selected for free, those with extra legroom (exit rows) or in Main Cabin Extra come with a fee

  • Priority check-in:

    Flagship Business, First and Premium Economy passengers plus AAdvantage Executive Platinum, Platinum Pro, Platinum, Gold members and oneworld Emerald, Sapphire and Ruby members have dedicated check-in ticket counters. Flagship First, Aadvantage Executive Platinum and oneworld Emerald members can access the dedicated Flagship First check-in lounges situated at Chicago (ORD), London (LHR), Los Angeles (LAX), New York (JFK) and Miami airports

  • Fast track at security:

    Flagship First and First, Flagship Business and Premium Economy passengers plus AAdvantage Executive Platinum, Platinum Pro, Platinum, Gold members and Oneworld Emerald and Sapphire members

  • Access to lounge:

    Flagship First and First, Business passengers, plus Admirals Club members, AAdvantage Executive Platinum, Platinum pro and Platinum members, Oneworld Emerald and Sapphire members

  • Priority boarding:

    Flagship First and First, Flagship Business and Premium Economy passengers plus AAdvantage Executive Platinum, Platinum Pro, Platinum, Gold members and Oneworld Emerald and Sapphire members

  • Seat pitch:
    • 64 inches (162cm) in Flagship First, 43 inches (110cm) in Flagship Business, 38 inches (96cm) in Premium Economy, 36 inches (91.5cm) in Main Cabin Extra, 31-32 inches (79-81cm) in Main Cabin on the B777-300ER;
    • 61 inches (155cm) in Business, 38 inches (96cm)  in Premium Economy, 36 inches (91.5cm)  in Main Cabin Extra, 31-32 inches (79-81cm) in Main Cabin on the B777-200ER;
    • 61 inches (155cm) in Business, 38 inches (96cm) in Premium Economy, 35 inches (88cm) in Main Cabin Extra, 31 inches (79cm) in Main Cabin on the B787-9 and B787-8;
    • 37 inches (94cm) in First, 33 inches (84cm) in Main Cabin Extra, 31 inches (79cm) in Main Cabin on the A321neo;
    • 38 inches (96cm)  in First, 34 inches (86cm) in Main Cabin Extra, 31 inches (79cm)  in Main Cabin or 62 inches (157cm) in Flagship First, 58 inches (147cm) in Flagship Business, 35 inches (88cm) in Main Cabin Extra, 31 inches (79cm) in Main Cabin on the A321-200;
    • 36-38 inches (91-96cm) in First, 34 inches (86cm) in Main Cabin Extra, 31 inches (79cm)  in Main Cabin on the A320-200 and A319-100;
    • 37 inches (94cm) in First, 33 inches (84cm) in Main Cabin Extra, 30 inches (76cm) in Main Cabin on the B737 MAX 8;
    • 40 inches (101.5cm) in First, 34 inches (86cm) in Main Cabin Extra, 31 inches (79cm)  in Main Cabin on the B737-800
  • Seat width:
    • 21.5 inches (54.5cm) in Flagship First, 20.5 inches (52cm) in Flagship Business, 18.5 inches (47cm) in Premium Economy, 17 inches (43cm) in Main Cabin Extra and Main Cabin on the B777-300ER;
    • 21 inches (53cm) in Business, 19 inches (48cm) in premium Economy, 17 inches (43cm)  in Main Cabin extra and Main Cabin on the B777-200ER, B787-9 and B787-8;
    • 21 inches (53cm) in First, 18 inches (46cm) in Main Cabin Extra and Main Cabin on the A321neo, selected A321-200 and all A320-200 and A319-100;
    • 21 inches (53cm) in Flagship First, 19 inches (48cm) in Flagship Business, 18 inches (46cm) in Main Cabin Extra and Main Cabin on selected A321-200;
    • 21 inches (53cm) in First, 17.5 inches (44.5cm) in Main Cabin Extra and Main Cabin on the B737 MAX 8;
    • 20.5 inches (52cm) in First, 17 inches (43cm) in Main Cabin Extra and Main Cabin on the B737-800
  • USB port and power socket:

    USB ports and Power sockets are available in all classes at all seats on the B777-300ER, B777-200ER, B787-9, B787-8, A321neo and B737 MAX 8; power sockets in all classes at all seats on the A321-200, A320-200, A319-100; power sockets available at each seat in First and Main Cabin Extra, shared in Main Cabin on the B737-800

  • Lie-flat seat:

    In Flagship First, Flagship Business and International Business on the B777-200ER, B787-9, B787-8 and selected A321-200

  • Vanity kit:

    In Flagship First, Flagship Business, International Business and premium Economy

  • IFE screen width:
    • 15.4 inches (39cm) in Flagship First and Flagship Business, 11.1 inches (28cm) in premium Economy, 8.9 inches in Main Cabin Extra and Main Cabin on the B777-300ER;
    • 15.4 inches (39cm) in Business, 11.5 inches (29cm) in premium economy, 8.9 inches (22.5cm) in Main Cabin Extra and Main Cabin on the B777-200ER, B787-9 and B787-8;
    • 15.4 inches (39cm) in Flagship First and Flagship Business, 8.9 inches (22,5cm) in Main Cabin Extra and Main Cabin on selected A321-200;
    • individual IFE screens are available at each seat in First on all B738-800 and in Main Cabin Extra and Main Cabin on selected aircraft
  • Wi-fi:

    Available on all aircraft in fleet. Rate to access it on most routes is 10USD

  • Inflight magazine:

    American Way

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary (including alcoholics) in all classes on long-haul flights and in Flagship First, Flagship Business and First on domestic flights. Available for purchase in Main Cabin Extra and Main Cabin on domestic and short-haul international flights

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: In Flagship First
  • Pets:

    Welcome in the passenger cabin (save some destinations) if pet and pet bag can be accommodated under the seat in Front. On most routes, domestic and international, fee is 125USD one-way

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