Airline info

  • Address: PO Box 39301, Dov Airport, 61392 Tel Aviv, Israel
  • Contact number: +972 3 690 2210
  • Website:
  • IATA code/ICAO code: IZ / AIZ

On-time performance and safety record

  • On time performance (2023): No info available
  • Average age of fleet (2024): 4 .7 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: No info available
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also

Arkia Israeli Airlines is the Country second largest airline after El Al. it operates a mix of scheduled and charter flights to Europe, plus the domestic route to Eilat and on January 1, 2021 it has been the first Israeli airline to ever operate a scheduled service to a Muslim Country, opening a connection to Dubai in the UAE. It has been the first carrier worldwide to receive and fly the Airbus A321LR, the long-range version of the A321neo (Photp Wikimedia Commons / Oyoyoy)

  • Name: Arkia
  • Date founded: 1949
  • IATA code/ICAO code: IZ / AIZ
  • CEO: Yaron Amzallag
  • Address: PO Box 39301, Dov Airport, 61392 Tel Aviv, Israel
  • Contact number: +972 3 690 2210
  • Website:
  • Hub: Tel Aviv
  • Focus cities: Eilat
  • Airline alliance: None
  • Frequent flyer programme: None
  • Fleet:

    5 aircraft

    • 2 Airbus A321neoLR / 220 seats
    • 3 Embraer ERJ-195 / 122 seats
  • Type of carrier: Full-service
  • Skytrax* rating: Not rated
  • * SKYTRAX ( is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    A free baggage allowance of 1 bag up to 23kg heavy is included in the ticket cost on domestic flights (Tel Aviv-Eilat); there is no free baggage allowance on international flights and all checked bags are subject to a fee depending on the route

  • Pre-selection of seat:

    Extra legroom seats (first roe, emergency exit) can be pre-selected by paying a fee of 35USD

  • Priority check-in:


  • Fast track at security:


  • Access to lounge:


  • Priority boarding:


  • Seat pitch:
    • 31 inches (79cm) on the A321LR;
    • 30 inches (76cm) on the ERJ-195
  • Seat width:

    18 inches (46cm) on the A321LR and ERJ-195

  • USB port and power socket:

    No info available

  • Lie-flat seat:


  • Vanity kit:


  • IFE screen width:

    No individual screens onboard

  • Wi-fi:


  • Inflight magazine:

    Kav Rakia

  • Onboard kit for kids:


  • Food and beverages:

    Complimentary kosher meals are available on most flights, beverages included; on selected “low-cost” flights, snacks and drinks are available for purchase onboard

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Not accepted in the passenger cabin


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