The SATA Group hosts the likes of Azores Airlines which is the international wing of the carrier with many flights on offer around the Azorean Islands, to Europe and the East Cost ofNorth America. The carrier’s only competitor within the Portuguese market is TAP. On January 3, 2021 one of the carrier’s A321LR entablished a new record for the type, linking non-stop Lisbon and Bogotà, Colombia, in a flight time just shy of 10 hours (Photo Wikimedia Commons / BryYYZ)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: