Bangkok Airways

Airline info

  • Address: 99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok 10900, Thailand
  • Contact number: +66 2 265 5678
  • Website: www.bangkokair.com
  • IATA code/ICAO code: PG / BKP

On-time performance and safety record

  • On time performance (2023): 87.4%
  • Average age of fleet (2024): 10.6 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Bangkok Airways is a regional airline with main hub at Bangkok Suvarnabhumi International airport and focus cities in popular touristic destinations as Phuket, Krabi, Samui and Chiang Mai. It flies a vast domestic and regional network, offering a Business Class service on some of its Airbus A319. In 2019 the British rating agency Skytrax awarded Bangkok Air the “World’s Best Regional Airline” based on the high level of its on-ground and onboard service to passengers (Photo Wikimedia Commons / Anna Zvereva)

  • Name: Bangkok Airways
  • Date founded: 1968
  • IATA code/ICAO code: PG / BKP
  • CEO: Puttipong Prasarttong-Osoth
  • Address: 99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok 10900, Thailand
  • Contact number: +66 2 265 5678
  • Website: www.bangkokair.com
  • Hub: Bangkok (BKK)
  • Focus cities: Phuket, Chiang Mai, Krabi, Samui
  • Airline alliance: None
  • Frequent flyer programme: Flyer Bonus
  • Fleet:

    37 aircraft

    • 9 Airbus A320-200 / 162 seats
    • 15 Airbus A319-100 / 120-144 seats (12 Business, 108 Economy or 144 Economy)
    • 13 ATR 72-500 / 70 seats
  • Type of carrier: Full-service regional
  • Skytrax* rating: 4-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 40kg in Business, 20kg in Economy

  • Pre-selection of seat:

    Business passengers can pre-select any seat for free; in Economy, standard seats can be pre-selected for free, preferred (forward part of the cabin) seats for 9USD and extra-legroom seats for 14USD

  • Priority check-in:

    Business passengers plus Flyer Bonus Premier and Premier Plus members

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers plus Flyer Bonus Premier and Premier Plus members. All other passengers can access Bangkok Airways two lounges in Bangkok by paying a fee

  • Priority boarding:

    Business passengers plus Flyer Bonus Premier and Premier Plus members

  • Seat pitch:
    • 31 inches (79cm) on the A320-200 and selected A319-100;
    • 47 inches in Business, 31 inches (79cm) in Economy on selected A319-100;
    • 31 inches (79cm) on the ATR 72-500
  • Seat width:
    • 19 inches (48cm) on the A320-200 and selected A319-100;
    • 22 inches (56cm) in Business, 19 inches (48cm) in Economy on selected A319-100;
    • 18 inches (46cm) on the ATR 72-500
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens available onboard

  • Wi-fi:

    On the Boeing 787-9

  • Inflight magazine:

    Fah Thai Magazine

  • Onboard kit for kids:

    No

  • Food and beverages:

    Snacks and drinks are complimentary in all classes on all flights; hot meals are complimentary in Business

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Not allowed in the passengers cabin

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