Bangkok Airways is a regional airline with main hub at Bangkok Suvarnabhumi International airport and focus cities in popular touristic destinations as Phuket, Krabi, Samui and Chiang Mai. It flies a vast domestic and regional network, offering a Business Class service on some of its Airbus A319. In 2019 the British rating agency Skytrax awarded Bangkok Air the “World’s Best Regional Airline” based on the high level of its on-ground and onboard service to passengers (Photo Wikimedia Commons / Anna Zvereva)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: