Cathay Pacific

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Airline info

  • Address: Cathay Dragon House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong
  • Contact number: +852 2747 3333
  • Website: www.cathaypacific.com
  • IATA code/ICAO code: CX / CPA

On-time performance and safety record

  • On time performance (2022): 70.9%
  • Average age of fleet (2023): 9.1 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Hong Kong-based Cathay Pacific is one of only 10 airlines in the world to have received the prestigious 5-STAR rating from Skytrax. For decades it has operated a fleet made exclusively of wide body jet, but this changed in November 2020 as the first of 16 Airbus A321neo entered the fleet, followed one month later by a second aircraft. The narrowbodies were initially intended for subsidiary Cathay Dragon, which was closed following the crisis caused by the Covid pandemic (Photo Cathay Pacific)

  • Name: Cathay Pacific Airways
  • Date founded: September 24, 1946
  • IATA code/ICAO code: CX / CPA
  • CEO: Augustus Tang
  • Address: Cathay Dragon House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong
  • Contact number: +852 2747 3333
  • Website: www.cathaypacific.com
  • Hub: Hong Kong
  • Focus cities: None
  • Airline alliance: Oneworld
  • Frequent flyer programme: Marco Polo Club
  • Fleet:

    165 aircraft

    • 65 Boeing 777-300 and -300ER / 276-294-368-438 seats (6 First, 54 Business, 34 Premium Economy, 182 Economy or 6 First, 53 Business, 34 Premium Economy, 201 Economy or 40 Business, 32 Premium Economy, 296 Economy, 42 Business, 396 Economy)
    • 13 Airbus A350-1000 / 334 seats (46 Business, 32 Premium Economy, 256 Economy)
    • 27 Airbus A350-900 /284 seats (38 Business, 28 premium Economy, 214 Economy)
    • 38 Airbus A330-300 / 251-262-293-317 seats (39 Business, 21 Premium Economy, 191 Economy or 39 Business, 223 Economy, 28 Business, 265 Economy or 24 Business, 293 Economy)
    • 2 Airbus A321neo / 202 seats (12 Business, 190 Economy)
    • 14 Boeing 747-8F / Cargo
    • 6 Boeing 747-400ERF / Cargo
  • Type of carrier: Full-service
  • Skytrax* rating: 5-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Checked baggage allowance is as follows: 3 bags for a total weight of 50kg (2bags for a total of 64 on North America flights) in First; 2 bags for a total of 40kg or 2 bags for 64kg on North America flights or 3 bags for 69kg on new Zealand flights in Business; 2 bags for 35kg or 2 bags for 50kg on North America flights or 2 bags for 46kg on New Zealand flights in Premium Economy; 2 bags for a total of 30kg or 2 bags for 46kg on North America flights or 1 bag for 23kg on New Zealand flights in Economy

  • Pre-selection of seat:

    First, Business and Premium Economy passengers can pre-select any seat for free; Economy passengers can select a standard seat for free, except for Economy Super Saver, Economy Saver, Economy Redemption and Fanfares who pay fee ranging from 12USD to 55USD depending on the route; Extra-legroom seats in Economy can be pre-selected by all Economy passengers at a cost ranging from 45USD to 212USD, depending on the route

  • Priority check-in:

    First, Business and Premium Economy passengers plus Marco Polo Club Green, Silver, Gold and Diamond members

  • Fast track at security:

    First and Business passengers

  • Access to lounge:

    First, Business and Premium Economy passengers plus Marco Polo Club Silver, Gold and Diamond members

  • Priority boarding:

    First, Business and Premium Economy passengers plus Marco Polo Club Green, Silver, Gold and Diamond members

  • Seat pitch:
    • 81 inches (206cm) in First, 81 inches (206cm) in Business, 38 inches (96cm) in Premium Economy, 32 inches (84cm) in Economy or 82 inches (208cm) in Business, 38 inches (96cm) in Premium Economy, 32 inches (84cm) in Economy on Boeing 777-300ER;
    • 45 inches (114cm) in Business, 32 inches (84cm) in Economy on the B777-300 and selected B777-300ER;
    • 45 inches (114cm) in Business, 38 inches (96cm) in Premium Economy, 32 inches (84cm) in Economy on the A350-1000 and A350-900;
    • 82 inches (208cm) in Business, 38 inches (96cm) Premium Economy, 32 inches (84cm) in Economy or 45 inches (114cm) in Business, 32 inches (33cm) in Economy on the A330-300
    • 42 inches (106.5cm) in Business, 30-32 (76-81cm) inches in Economy on the A321neo
  • Seat width:
    • 36 inches (91cm) in First, 21 inches (53cm) in Business, 19.5 inches (49.5cm) in Premium Economy, 18.5 inches (47cm) in Economy or 21 inches (53cm) in Business, 19.5 inches (49.5cm) in Premium Economy, 18.5 inches (47cm) in Economy or 21 inches (53cm) in Business, 17 inches (43cm) in Economy on the B777-300ER;
    • 20 inches (51cm) in Business, 18 inches (46cm) in Economy on the B777-300;
    • 20 inches (51cm) in Business, 20 inches (51cm) in Premium Economy, 18 inches (46cm) in Economy on the A350-1000 and A350-900;
    • 20 inches (51cm) in Business, 19 inches (48cm) in Premium Economy, 18.5 inches (47cm) in Economy or 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A330-300
    • 21.5 inches (54.5cm) in Business, 18 inches (46cm) in Economy on the A321neo
  • USB port and power socket:

    Power sockets available at all seats in all classes on the B777-300 and -300ER, A350-10000, A350-900, A321neo and in Business on the A330-300; USB port available at all seats in all classes on selected B777-300ER

  • Lie-flat seat:

    In First and Business on the B777-300ER; in Business on the A350-1000, A350-900 and selected A330-300; angle-flat seats are available on selected A330-300

  • Vanity kit:

    In First, Business and Premium Economy on long-haul flights

  • IFE screen width:
    • 18.5 inches (47cm) in First, 18.5 inches (47cm) in Business, 10.6 inches (27cm) in premium Economy, 9 inches (23cm) or 11.6 inches (29cm) in Economy on the B777-300ER;
    • 18.5 inches (47cm) in Business, 12.1 inches (31cm) in Premium Economy, 11.6 inches (29cm) in Economy on the A350-1000 and A350-900;
    • 12 inches (30.5cm) in Business, 12.1 inches (31cm) in Premium Economy, 9 inches (23cm) in Economy on the A330-300
  • Wi-fi:

    Available in all cabins on all A350-1000 and A350-900 and on most of B777-300, -300ER and A330-300; connectivity is complimentary in First, while in all other classes it is available paying a fee ranging from 9.95USD (one hour) to 19.95USD (entire flight)

  • Inflight magazine:

    Discovery

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary (alcoholics included) in all classes on all flights

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: No, but dine on demand is available in First Class
  • Pets:

    No info available

Gallery

A B777-300ER lifting-off at Hong Kong (All photos of gallery Cathay Pacific) An A350-900 retracts the gear after take-off The first A321neo in Cathay Pacific colors First Class suite on the B777-300ER Business Class cabin on the A350-1000 Business Class cabin on the A321neo Premium Economy seats on the B777-300ER Economy Class seats on the A350-1000 First Class meal on the B777-300ER Business Class meal Economy Class meal
A B777-300ER lifting-off at Hong Kong (All photos of gallery Cathay Pacific)
An A350-900 retracts the gear after take-off
The first A321neo in Cathay Pacific colors
First Class suite on the B777-300ER
Business Class cabin on the A350-1000
Business Class cabin on the A321neo
Premium Economy seats on the B777-300ER
Economy Class seats on the A350-1000
First Class meal on the B777-300ER
Business Class meal
Economy Class meal

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