China Airlines

Airline info

  • Address: 1, Hangzhan South Road, Dayuan District, Taoyuan City, 33758, Taiwan
  • Contact number: +886 03 399 8888
  • Website: www.china-airlines.com
  • IATA code/ICAO code: CI / CAL

On-time performance and safety record

  • On time performance (2022): 68.9%
  • Average age of fleet (2023): 10.4 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

China Airlines was formed after Taiwan separated itself from the Communist China led by Mao-Tse-Tung. Sixty years later, the Country’s Parliament has approved the process to change the carrier’s name, though the new identity has not been undisclosed, yet (Photo Wikimedia Commons / Ltdccba)

  • Name: China Airlines
  • Date founded: September 7, 1959 – commenced operations on December 16, 1959
  • IATA code/ICAO code: CI / CAL
  • CEO: Hsieh Shih-Chen
  • Address: 1, Hangzhan South Road, Dayuan District, Taoyuan City, 33758, Taiwan
  • Contact number: +886 03 399 8888
  • Website: www.china-airlines.com
  • Hub: Taipei
  • Focus cities: Kaoshiung
  • Airline alliance: Skyteam
  • Frequent flyer programme: Dynasty Flier
  • Fleet:

    86 aircraft

    • 12 Boeing 777-300ER / 338 seats (40 Business, 62 Premium Economy, 256 Economy)
    • 14 Airbus A350-900 / 306 seats / (32 Business, 31 Premium Economy, 243 Economy)
    • 23 Airbus A330-300 / 307 seats (30 Business, 277 Economy)
    • 19 Boeing 737-800 / 158 seats (8 Business, 150 Economy)
    • 18 Boeing 747-400F / Cargo
  • Type of carrier: Full-service
  • Skytrax* rating: 4-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Checked baggage allowances are the following; 1 bag for up to 23kg in Economy Discount, 2 bags for up to 46kg in Economy Basic, Standard and Flex: 2 bags for a total weight of 56kg in Premium Economy; 2 bags for a total weight of 64kg in Business; each bag cannot weigh more than 32kg

  • Pre-selection of seat:

    Business and Premium Economy passengers can pre-select any seat; non info available about seat pre-selection in Economy

  • Priority check-in:

    Business and Premium Economy passengers plus Dinasty Flyer Gold, Emerald and Paragon members

  • Fast track at security:

    Business passengers

  • Access to lounge:

    Business and Premium Economy passengers plus Dinasty Flyer Gold, Emerald and Paragon members

  • Priority boarding:

    Business and Premium Economy passengers plus Dinasty Flyer Gold, Emerald and Paragon members

  • Seat pitch:
    • 78 inches (198cm) in Business, 38 inches (96cm) in Premium Economy, 32 inches (84cm) in Economy on the B777-300ER;
    • 60 inches (152cm) in Business, 39 inches (99cm) in Premium Economy, 32 inches (84cm) in Economy on the A350-900;
    • 63 inches (160cm) in Business, 31 inches (79cm) in Economy on the A330-300;
    • 37 inches (94cm) in Business, 32 inches (84cm) in Economy on the B737-800
  • Seat width:
    • 22 inches (56cm) in Business, 19 inches (48cm) in Premium Economy, 17 inches (43cm) in Economy on the B777-300ER;
    • 22 inches (56cm) in Business, 20 inches (51cm) in Premium Economy, 18 inches (46cm) in Economy on the A350-900;
    • 20 inches (51cm) in business, 18 inches (46cm) in economy on the A330-300;
    • 21 inches (53cm) in Business, 17 inches (43cm) in economy on the B737-800
  • USB port and power socket:

    Power sockets available at every seat in all classes on the B777-300ER; on the A350-900, USB ports are available at all seats in all classes, while power ports are at all seats in Business and Premium Economy but shared between seats in Economy; on the A330-300, power sockets are at all seats in Business, every two seats in Economy

  • Lie-flat seat:

    In Business on the B777-300ER and A350-900; angle-flat seats are available in Business on the A330-300

  • Vanity kit:

    In Business and Premium Economy on long-haul flights

  • IFE screen width:
    • 18 inches (46cm) in Business, 12.1 inches (31cm) in premium Economy, 11.1 inches (28cm) in Economy on the B777-300ER and A350-900;
    • 10.4 inches (26.5cm) in Business, 6.5 inches (16.5cm) in Economy on the A330-300
  • Wi-fi:

    Available on the B777-300ER and A350; connectivity is free for Business and Premium economy passengers

  • Inflight magazine:

    Dinasty

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary (alcoholics included) on all international flights

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

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