China Southern

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Airline info

  • Address: 68 Qixin Road, Baiyun District, Guangzhou 510403, China
  • Contact number: +86 40 0869 5539
  • Website: www.csair.com
  • IATA code/ICAO code: CZ / CSN

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 7.5 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Based in Guangzhou (formerly Canton), China Southern Airlines is the fifth largest carrier in the world (the first outside the US) considering fleet size, with more than 600 aircraft in service, including 5 Airbus A380. In summer 2020 it received the first example of “made in China” Comac ARJ21. It is also the sixth largest in point of passengers carried, 151million in 2019 and has a workforce exceeding 100,000 employees. Its network includes almost 200 destinations in 35 Countries in Asia, Oceania, Europe and North America (Photo Wikimedia Commons / Sergey Kustov)

  • Name: China Southern Airlines
  • Date founded: July 1, 1988 – commenced operations with its current name in February 1991
  • IATA code/ICAO code: CZ / CSN
  • CEO: Tan Wangeng
  • Address: 68 Qixin Road, Baiyun District, Guangzhou 510403, China
  • Contact number: +86 40 0869 5539
  • Website: www.csair.com
  • Hub: Guangzhou
  • Focus cities: Beijing, Shenzen
  • Airline alliance: Skyteam
  • Frequent flyer programme: Sky Pearl Club
  • Fleet:

    622 aircraft

    • 5 Airbus A380-800 / 506 seats (8 First, 70 Business, 428 Economy)
    • 15 Boeing 777-300ER / 361 seats (28 Business, 28 Premium Economy, 305 Economy)
    • 8 Airbus A350-900 / 314 seats (28 Business, 24 Premium Economy, 262 Economy)
    • 15 Boeing 787-9 / 276-296 seats (28 Business, 28 Premium Economy, 220 Economy or 28 Business, 269 Economy)
    • 10 Boeing 787-8 / 266 seats (18 Business, 248 Economy)
    • 27 Airbus A330-300 / 283-284-286- (30 Business, 253 Economy or 4 First, 24 Business, 48 Premium Economy, 208 Economy or 28 Business, 258 Economy)
    • 14 Airbus A330-200 / 262-278 seats (18 Business, 244 Economy or 12 Business, 24 premium Economy, 242 Economy)
    • 14 Boeing 777-200F / Cargo
    • 2 Boeing 747-400F / Cargo
    • 44 Airbus A321neo / 195-200 seats (4 Business, 191 Economy or 12 Business, 188 Economy)
      99 Airbus A321-200 / 179-189-195 seats (4 Business, 185 Economy or 12 Business, 167 Economy or 4 Business, 191 Economy)
    • 35 Airbus A320neo / 166 seats (4 Business, 162 Economy)
    • 106 Airbus A320-200 / 152-160-166 seats (8 Business, 144 Economy or 4 Business, 156 Economy or 4 Business, 162 Economy)
    • 9 Airbus A319-100 / 130 seats (4 Business, 126 Economy)
    • 24 Boeing 737 MAX 8 / 178 seats (4 Business, 174 Economy)
    • 26 Boeing 737-700 / 128 seats (4 Business, 124 Economy)
    • 163 Boeing 737-800 / 164-172-178 seats (8 Business, 156 Economy or 4 Business, 168 Economy or 4 Business, 174 Economy)
    • 3 Embraer ERJ-190LR / 98 seats (6 Business, 92 Economy)
    • 3 COMAC ARJ21-700 / 90 seats
  • Type of carrier: Full-service
  • Skytrax* rating: 4-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Allowance is the following: 2 bags for a total weight of 64kg in Business, 2 bags for a total of 46 kg in Premium Economy and Economy on flights to North America, Oceania, Japan, Russia and Singapore; 3 bags for a total weight of 59kg in Business, 2 bags for a total of 46kg in Premium Economy, 1 bag for up to 23kg in Economy on flights to Europe

  • Pre-selection of seat:

    Service has been suspended due to the COVID pandemic

  • Priority check-in:

    First, Business and Premium Economy passengers plus Sky Pearl Silver, Gold and Platinum members

  • Fast track at security:

    First and Business passengers plus Sky Pearl Platinum members

  • Access to lounge:

    First, Business and Premium Economy passengers plus Sky Pearl Silver, Gold and Platinum members

  • Priority boarding:

    First, Business and Premium Economy passengers plus Sky Pearl Silver, Gold and Platinum members

  • Seat pitch:
    • 83 inches (211cm) in First, 77 inches (195cm) in Business, 32 inches (81cm) in Economy on the A380-800;
    • 78 inches (198cm) in First, 74 inches (188cm) in Business, 38 inches (96cm) in Premium Economy, 31 inches (79cm) in Economy on the B777-300ER;
    • 45 inches (114cm) in Business, 38 inches (96cm) in Premium Economy, 32 inches (81cm)  in Economy on the B787-9;
    • 78 inches (198cm) in First, 74 inches (188cm) in Business, 31 inches (79cm) in Economy on the B787-8;
    • 84 inches (213cm) in First, 60 inches (152cm) in Business, 37 inches (94cm) in Premium Economy, 32 inches (81cm)  in Economy or 75 inches (190cm) in Business, 36 inches (91cm) in Premium Economy, 32 inches (81cm)  in Economy on the A330-300;
    • 84 inches (213cm) in First, 75 inches (190cm) in Business, 37 inches (94cm) in Premium Economy, 32 inches (81cm)  in Economy or 58 inches (147cm) in Business, 37 inches (94cm) in Premium Economy, 32 inches (81cm) in Economy on the A330-200;
    • 42 inches (106cm) in Business, 31 inches (79cm) in Economy on the A321-200, A320-200, A319-100;
    • 42 inches (106cm) in Business, 30 inches (76cm) in Economy on the B737-800 and B737-700;
    • 40 inches (101cm) in Business, 31 inches (79cm) in Economy on the ERJ-190
  • Seat width:
    • 26 inches (66cm) in First, 24 inches (61cm) in Business, 17 inches (43cm) in Economy on the A380-800;
    • 26 inches (66cm) in First and Business, 18.5 inches (47cm) in Premium Economy, 17 inches (43cm) in Economy on the B777-300ER;
    • 23 inches (58cm) in Business, 19 inches (48cm) in Premium Economy, 17 inches (43cm) in Economy on the B787-9;
    • 26 inches (66cm) in First and Business, 17 inches (43cm) in Economy on the B787-8;
    • 26 inches (66cm) in First, 20 inches (51cm) in Business, 17 inches (43cm) in premium Economy and Economy or 20 inches (51cm) in Business, 17 inches (43cm) in premium Economy and Economy on the A330-300;
    • 28 inches (71cm) in First, 26.5 (67cm) inches in Business, 17 inches (43cm) in Premium Economy and Economy or 26 inches (66cm) in Business, 17 inches (43cm) in Premium Economy and Economy on the A330-200;
    • 22 inches (66cm) in Business, 18 inches (46cm) in Economy on the A321-200;
    • 22 inches (66cm) in Business, 19 inches (48cm) in Economy on the A320-200 and A319-100;
    • 24 inches (61cm) in Business, 17 inches (43cm) in Economy on the B737-800 and B737-700;
    • 24 inches (61cm) in Business, 19 inches (48cm) in Economy on the ERJ-190
  • USB port and power socket:

    USB ports available at all seats in all classes, power sockets in First and Business only on the A380-800; USB and power available at all seats in all classes on the B787-9 and B787-8; power ports available at all seats in First and Business on the A330-300 and A330-200

  • Lie-flat seat:

    In First and Business on the A380-800, B777-300ER and B787-8; in First on selected A330-300 and A330-200; in Business on the B787-9 and selected A330-300: angle-flat seats are available in Business on selected A330-300 and A330-200

  • Vanity kit:

    In First and Business on international flights

  • IFE screen width:
    • 23 inches (58.5cm) in First, 15 inches (38cm) in Business, 9 inches (23cm) in Economy on the A380-800;
    • 23 inches (58.5cm) in First, 15.4 inches (39cm) in Business, 10.6 inches (27cm) in Premium Economy, 8.9 inches (22.5cm) in Economy on the B777-300ER:
    • 16 inches (40.5cm) in Business, 13 inches (33cm) in Premium Economy, 12 inches (30.5cm) in Economy on the B787-9;
    • 17 inches (43cm) in First, 15 inches (38cm) in Business, 12 inches (30.5cm) in Economy on the B787-8;
    • 15 inches (38cm) in First, 10 inches (25.5cm) in Business, overhead displays only in Economy or 16 inches (40.5cm) in Business, 12 inches (30.5cm) in Economy on the A330-300 and A330-200;
  • Wi-fi:

    Connectivity is gradually being introduced throughout the long-haul fleet and it is free for First and Business passengers

  • Inflight magazine:

    Nihao

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary (including alcoholics) in all classes on all international flights

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

Gallery

A B787-9 landing at San Francisco International (Photo Wikimedia Commons / Colin Brown Photography) An A330-300 taxiing at Amsterdam Schipol (Photo Wikimedia Commons / Alf van Beem)
A B787-9 landing at San Francisco International (Photo Wikimedia Commons / Colin Brown Photography)
An A330-300 taxiing at Amsterdam Schipol (Photo Wikimedia Commons / Alf van Beem)

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