Drukair

Airline info

  • Address: Nemeyzampa, Paro, PO BOX 129, Bhutan
  • Contact number: +975 8 271 856
  • Website: www.drukair.com.bt
  • IATA code/ICAO code: KB / DRK

On-time performance and safety record

  • On time performance (2023): No info available
  • Average age of fleet (2024): 8.1 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 5/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Drukair is the national airline of the Kingdom of Bhutan. Based at Paro airport, it flies a fleet of Airbus A320neo, A319 and ATR 42 (all in a Business and Economy dual-class configuration) to four domestic destinations plus cities in India, Bangladesh, Thailand, Vietnam, Nepal, and as far west as Dubai in the United Arab Emirates and as far east as Singapore (Photo Wikimedia Commons / Raihan Ahmed)

  • Name: Drukair
  • Date founded: April 5, 1981 – commenced operations on February 11, 1983
  • IATA code/ICAO code: KB / DRK
  • CEO: Tandi Wangchuk
  • Address: Nemeyzampa, Paro, PO BOX 129, Bhutan
  • Contact number: +975 8 271 856
  • Website: www.drukair.com.bt
  • Hub: Paro
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: HappinesSmiles
  • Fleet:

    5 aircraft

    • 1 Airbus A320neo / 140 seats (20 Business, 120 Economy)
    • 3 Airbus A319-100 (16 Business, 102 Economy)
    • 1 ATR 42-600 / 40 seats (8 Business, 32 Economy)
  • Type of carrier: Regional
  • Skytrax* rating: Not rated
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 40kg in Business, 30kg in Economy

  • Pre-selection of seat:

    Free in Business, no info available regarding advanced seat selection in Economy

  • Priority check-in:

    Business passengers plus HappinesSmiles Gold and Platinum members

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers plus HappinesSmiles Gold and Platinum members

  • Priority boarding:

    Business passengers plus HappinesSmiles Gold and Platinum members

  • Seat pitch:
    • 38 inches (96cm) in Business, 31 inches (79cm) in Economy on the A320neo, A319-100 and ATR 42-600
  • Seat width:
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A320neo;
    • 19 inches (48cm) in Business, 17 inches (43cm) in Economy on the ATR 42-600
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens available onboard

  • Wi-fi:

    No

  • Inflight magazine:

    Tashi Delek

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

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