Easyjet

Airline info

  • Address: Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF, United Kingdom
  • Contact number: +44 0330 365 5000
  • Website: www.easyjet.com
  • IATA code/ICAO code: U2 / EZY

On-time performance and safety record

  • On time performance (2022): 74.3%
  • Average age of fleet (2023): 7.4 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Easyjet is the second largest low-cost carrier in Europe after Ryanair and one of the largest in the world. Born with a fleet of Boeing 737-700, it later developed an all-Airbus fleet based on the A320 family. Its network spans to destinations as far as Northern Africa and the Middle East (Photo Wikimedia Commons / Anna Zvereva)

  • Name: Easyjet
  • Date founded: March 1995
  • IATA code/ICAO code: U2 / EZY
  • CEO: Johan Lundgren
  • Address: Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF, United Kingdom
  • Contact number: +44 0330 365 5000
  • Website: www.easyjet.com
  • Hub: London (LGW)
  • Focus cities: London (LTN), Milan (MXP), Paris (CDG), Berlin (TXL), Geneva, Amsterdam, Manchester, Madrid
  • Airline alliance: None
  • Frequent flyer programme: easyjet Plus
  • Fleet:

    323 aircraft (including Easyjet Europe and Easyjet Switzerland)

    • 14 Airbus A321neo / 235 seats
    • 37 Airbus A320neo / 186 seats
    • 166 Airbus A320-200 / 186 seats
    • 106 Airbus A319-100 / 156 seats
  • Type of carrier: Low-cost
  • Skytrax* rating: 4-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Can be purchased on the airline’s website at booking flights; prices to check-in luggage vary between 10GBP and 38GBP (13-55USD) for a 23kg allowance, depending on the length of flight; anything over 23kg gets charged at 12GBP (15USD) per 3kg until 32kgs, which is the maximum

  • Pre-selection of seat:

    Seating for the first row is anywhere between 13-30GBP (16-37USD) with extra legroom costing between 8-24GBP (10-29USD) and any other seating on the aircraft costing between 2-8GBP (2.50-10USD) to select

  • Priority check-in:

    Seating for the first row and extra legroom gets priority check-in and dedicated bag drop included with the selection

  • Fast track at security:

    No

  • Access to lounge:

    Not available, although access to privately managed lounges at airports can be booked on the airline’s website, with prices starting from 18GBP (22USD)

  • Priority boarding:

    Seating for the first row and extra legroom gets priority boarding  included with the selection; families with children also board first

  • Seat pitch:
    • 29 inches (74cm) on the A321neo, A320neo, A320-200, A319-100
  • Seat width:
    • 18 inches (46cm) on the A321neo, A320neo, A320-200, A319-100
  • USB port and power socket:

    No

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens available onboard

  • Wi-fi:

    No

  • Inflight magazine:

    Boutique & Bistro Magazine

  • Onboard kit for kids:

    No

  • Food and beverages:

    Food and drink is separate from the air fare but a voucher is handed to passengers which has 4GBP (5USD) in value; meals can also be pre-ordered for 7GBP (8.60USD)

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Not accepted in the passenger cabin

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