Egyptair

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Airline info

  • Address: Egyptair Adm. Complex, South Building, 3rd Floor, Finger 1, Airport Road, Heliopolis. Egypt
  • Contact number: +20 (0) 90070000
  • Website: www.egyptair.com
  • IATA code/ICAO code: MS / MSR

On-time performance and safety record

  • On time performance (2022): 61.3%
  • Average age of fleet (2023): 7.8 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 1
  • Airlineratings** safety rating: 3/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

In 2019 Egyptair expanded considerably its network in the US and Asia and was the launch customer for Africa of the Airbus A220-300. On its Boeing 777-300ER it’s one of very few airlines in the world featuring a 3+3+3 cross section in Economy (most airlines offer 3+4+3). In Business Class it boats very different cabin products in Business Class, depending on aircraft type. The top-notch product is on the new Boeing 787-9 fleet, where upper class boasts a luxurious 1+2+1 cross section.  The Cairo-based carrier is one of those not serving any kind of alcoholics onboard its aircraft (Photo Wikimedia Commons / Sergey Kustov)

  • Name: Egyptair
  • Date founded: June 1932 – commenced operations in July 1933
  • IATA code/ICAO code: MS / MSR
  • CEO: Hisham El-Nahas
  • Address: Egyptair Adm. Complex, South Building, 3rd Floor, Finger 1, Airport Road, Heliopolis. Egypt
  • Contact number: +20 (0) 90070000
  • Website: www.egyptair.com
  • Hub: Cairo
  • Focus cities: Alexandria, Luxor, Hurghada, Sharm-el-Sheikh
  • Airline alliance: Star
  • Frequent flyer programme: Egyptair plus
  • Fleet:

    70 aircraft

    • 6 Boeing 777-300ER / 346 seats (49 Business, 297 Economy)
    • 2 Boeing 777-200F / Cargo
    • 6 Boeing 787-9 / 309 seats (30 Business, 279 Economy)
    • 4 Airbus A330-300 / 301 seats (36 Business, 265 Economy)
    • 3 Airbus A330-200F / Cargo
    • 29 Boeing 737-800 / 154 seats (16 Business, 138 Economy) or 144 seats (24 Business, 120 Economy)
    • 8 Airbus A320neo / 142 seats (16 Business, 126 Economy)
    • 12 Airbus A220-300 / 137 seats (15 Comfort, 122 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Two pieces of luggage (for a total of 64kg) in Business Class, 1 piece of luggage up to 23kg in Economy are checked for free

  • Pre-selection of seat:

    A standard seat can be pre-selected for free by Business Class and Economy Full Flex passengers. For the other passengers, costs vary from 10USD to 20USD. Exit row seats are charged from 25USD to 40USD depending on aircraft type. First row seats are charged from 25USD to 75USD depending on destination

  • Priority check-in:

    Business passengers

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers

  • Priority boarding:

    Business passengers

  • Seat pitch:
    • 60 inches (152cm) in Business and 33 inches (84cm) in Economy on the B777-300ER;
    • 80 inches (203cm) in Business and 31 inches (79cm) in Economy on the B787-9;
    • 60 inches (152cm) in Business and 33 inches (84cm) in Economy on the A330-300;
    • 48 inches (122cm) in Business and 32 inches (81cm) in Economy on the B737-800;
    • 36-38 inches (91-96cm) in Business and 32 inches (81cm) in Economy on the A320neo;
    • 32 inches (81cm) on the A220-300
  • Seat width:
    • 20 inches (51cm) in Business and 18 inches (46cm) on the B777-300ER and A330-300;
    • 21 inches (53cm) in Business and 18 inches (46cm) in Economy on the B787-9;
    • 20-21 inches (51-53cm) in Business and 17 inches (43cm) in Economy on the B737-800;
    • 21 inches (53cm) in Business and 18 inches (46cm) in Economy on the A320neo;
    • 18.5 inches (47cm) on the A220-300
  • USB port and power socket:

    USB and power ports are provided at each seat in Business and Economy on the B777-300ER and B787-9; power ports are available at each seat in Business and Economy on the A330-300; power ports are available at each seat in Business Class only on B737-800

  • Lie-flat seat:

    In Business Class on the B787-9; angle-flat seats are provided in Business Class on the B777-300ER and A330-300

  • Vanity kit:

    In Business on long-haul flights

  • IFE screen width:
    • 15.4 inches (39cm) in Business and 10.6 inches (27cm) in Economy on the B777-300ER and on the A330-300;
    • 18 inches (46cm) in Business and 12 inches (30.5cm) in Economy on the B787-9;
    • 9 inches (23cm) in Business, overhead screens only in Economy on the B737-800;
    • 13 inches (33cm) in Business and 9 inches (23cm) in Economy on the A320neo;
    • overhead screens only on the A220-300
  • Wi-fi:

    Available only on the B787-9, A330-300 and A220-300 at a cost of 2USD for 5MB up to 23USD for 100MB

  • Inflight magazine:

    Horus

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complementary in all classes. Egyptair is one of the few airlines in the world not serving any type of alcoholics on its flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Welcome in the passengers cabin up to a weight of 8kg, including pet bag. Owner will be charged 100% of the applicable rate for one piece of excess baggage except to/from Canada/USA where he will be charged at 150% of the rate for one piece of excess baggage

Gallery

A B787-9 approaching Beijing Capital (Photo Wikimedia Commons / N509FZ)
A B787-9 approaching Beijing Capital (Photo Wikimedia Commons / N509FZ)

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