El Al

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Airline info

  • Address: 27 Rothschild Boulevard, Tel Aviv, Israel
  • Contact number: +972 3 977 1111
  • Website: www.elal.com
  • IATA code/ICAO code: LY / ELY

On-time performance and safety record

  • On time performance (2022): 67.6%
  • Average age of fleet (2023): 10.0 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 4/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Israel flag carrier is the only commercial airline to equip its planes with missile defense systems to protect its planes against surface-to-air missiles, and flollows stringent security procedures, both on the ground and on board its aircraft. It holds the record for the most passengers on a single airplanes as 1,088 persons were squeezed on a Boeing 747 during Operation Solomon in 1991, when some 14,500 Jewish refugees were evacuated from Ethiopia in the span of just a few hours. In the couple of years preceding the Covid crisis, it completed an overhaul of its long-haul fleet, by retiring the B767s and B747s and introducing B787 Dreamliners featuring a new Business Class. On August 1, 2020 it operated the first, hystorical flight to an Arab Country, as one of its B737s landed in Abu Dhabi in the United Araa Emirates following the sign of a cooperation treaty between Israel and a number of Gulf Countries including the UAE and Saudi Arabia. (Photo Wikimedia Commons / Eric Salard)

  • Name: El Al Israel Airlines
  • Date founded: September 1948
  • IATA code/ICAO code: LY / ELY
  • CEO: Gonen Usishkin
  • Address: 27 Rothschild Boulevard, Tel Aviv, Israel
  • Contact number: +972 3 977 1111
  • Website: www.elal.com
  • Hub: Tel Aviv
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: Matmid
  • Fleet:

    45 aircraft

    • 6 Boeing 777-200ER / 279 seats (6 First, 35 Business, 34 Premium Economy, 204 Economy)
    • 12 Boeing 787-9 / 282 seats (32 Business, 28 Premium Economy, 222 Economy)
    • 3 Boeing 787-8 / 238 seats (20 Business, 35 Premium Economy, 183 Economy)
    • 8 Boeing 737-900ER / 172 seats (16 Business, 156 Economy)
    • 16 Boeing 737-800 / 154-180-185 seats (16 Business, 138 Economy or 36 Economy Plus, 144 Economy or 185 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 2 bags each up to 32kg in First and Business, 2 bags each up to 23kg each in Premium Economy, 1 bag up to 23kg in Economy; on flights to Europe and the Middle East, Economy Lite fare holders have to pay to check-in 1 bag (23kg); on flights to Africa and Far East Asia, Economy Flex fare holder are entitled to check-in 2 bags for a total of 46kg

  • Pre-selection of seat:

    Free for First, Business and Premium Economy passengers, in Economy, Plus (more legroom) seats can be pre-selected for 90-160USD, Economy Preferred seats (extra-legroom) for 60-110USD. A standard seat can be pre-selected for free by Economy Flex and Economy Classic fare holfers, for a fee by Economy Lite fare holders

  • Priority check-in:

    First, Business and Premium economy passengers plus Matmid Gold, Platinum and Top Platinum Members

  • Fast track at security:

    No

  • Access to lounge:

    First, Business and Premium economy passengers plus Matmid Gold, Platinum and Top Platinum Members

  • Priority boarding:

    First, Business and Premium economy passengers plus Matmid Gold, Platinum and Top Platinum Members

  • Seat pitch:
    • 79 inches (201cm) in First, 75 inches (190cm) in Business, 34 inches (86cm) in Economy Plus, 32 inches (81cm) in Economy on the B777-200ER;
    • 42 inches (107cm) in Business, 38 inches (96cm) in Premium Economy, 30 inches (76cm) in Economy on the B787-9 and B787-8;
    • 44 inches (111cm) in Business, 30 inches (76cm) in Economy on the B737-900ER;
    • 42 inches (106cm) in Business, 30 inches (76cm) in Economy Plus, 29 inches (73cm) in Economy on the B737-800
  • Seat width:
    • 21 inches (53cm) in First, 20 inches (51cm) in Business, 18 inches (46cm) in Economy Plus and Economy on the B777-200ER;
    • 21 inches (53cm) in Business, 19.5 inches (49.5cm) in Premium Economy, 17 inches (43cm) in Economy on the B787-9 and B787-8;
    • 21 inches (53cm) in Business, 17 inches (43cm) in Economy Plus and Economy on the B737-900ER and B737-800
  • USB port and power socket:

    : Available at all seats in all classes on the B787-9 and B787-8; power ports available at all seats on the B777-200ER; USB ports available at all seats, power ports available in Business only on the B737-900ER

  • Lie-flat seat:

    In First on the B777-200ER and in Business on the B787-9 and B787-8; angle-flat seats are available in Business on the B777-200ER

  • Vanity kit:

    In First and Business on long-haul flights

  • IFE screen width:
    • 16 inches (40.5cm) in Business, 13 inches (33cm) in Premium Economy, 12 inches (30.5cm) in Economy on the B787-9 and B787-8;
    • individual screens are available in all classes on the B777-200ER; on the B737-900ER and B737-800, inflight entertainment contents are available on personal electronic devices by downloading the DreamStream App before the flight
  • Wi-fi:

    Available in all classes on all B787-9, B787-8, B737-900ER and most of B737-800 and B777-200ER under three packages: Basic for 3.99-5.99USD, Social for 6.99-14.99USD, Business for 12.99-24.99USD

  • Inflight magazine:

    Atmosphere

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary, alcoholics included, in all classes on all flights

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: Yes
  • Pets:

    Dogs, cats and exotic birds are accepted in the passenger cabin provided their weigh does not exceed 8kg and their pet bag can easily be stowed underneath the seat in front; fee is 100USD

Gallery

A B777-200ER landing at London Heathrow (Photo Wikimedia Commons) A B787-9 in retro livery on finals to New York JFK (Photo Wikimedia Commons / Adam Moreira) The new Business Class cabin on the B787 fleet Premium Economy cabin on the B787-8
A B777-200ER landing at London Heathrow (Photo Wikimedia Commons)
A B787-9 in retro livery on finals to New York JFK (Photo Wikimedia Commons / Adam Moreira)
The new Business Class cabin on the B787 fleet
Premium Economy cabin on the B787-8

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