Etihad fleet, cabin, seats, IFE, baggage, safety and punctuality

Airline info

Address: New Airport Road, Khalifa City A , PO Box 35566, Abu Dhabi
Contact number: +971 2 511 0000
Website: www.etihad.com
IATA code/ICAO code: EY / ETD

On-time performance and safety record

On time performance (2022): 82%
Average age of fleet (2023): 5.8 years
Major accidents in last 10 years: 0
Accidents with fatalities: 0
Airlineratings** safety rating: 7/7
Covid-19 safety*** rating: 7/7

** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Etihad Airways is the second airline of the United Arab Emirates after Emirates Airline in point of fleet and passengers. With The Residence installed on all its A380-800, it is the only carrier in the world featuring an apartment of three rooms (living, bedroom and bathroom) on its aircraft. The Residence perches include service by a dedicated butler while onboard (Photo Wikimedia Commons / Richard Vandervord)

Name: Etihad Airways
Date founded: July 2003 – commenced operations in November 2003
IATA code/ICAO code: EY / ETD
CEO: Tony Douglas
Address: New Airport Road, Khalifa City A , PO Box 35566, Abu Dhabi
Contact number: +971 2 511 0000
Website: www.etihad.com
Hub: Abu Dhabi
Focus cities: None
Airline alliance: None
Frequent flyer programme: Etihad Guest
Fleet:
93 aircraft
- 19 Boeing 777-300ER / 330-370-402 seats (8 First suites, 40 Business, 283 Economy or 40 Business, 330 Economy or 28 Business, 374 Economy)
- 5 Boeing 777-F / Cargo
- 9 Boeing 787-10 / 299 seats (32 Business, 267 Economy)
- 30 Boeing 787-9 / 231-299 seats (8 First suites, 28 Business, 195 Economy or 28 Business, 271 Economy)
- 10 Airbus A321-200 / 174 seats (16 Business, 158 Economy)
- 20 Airbus A320-200 / 136 seats (16 Business, 120 Economy)
Type of carrier: Full-service
Skytrax* rating: 4-STAR

* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

- 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- 1 STAR: Represents a poor quality of product delivered across the assessment sectors

Checked luggage:
3 bags for a total of 96kg in First suites, 2 bags for 64 kg in Business and 2 bags for 46kg in Economy can be checked-in for free
Pre-selection of seat:
Standard seats in Economy and Economy Extra (exit rows and extra legroom) can be purchased up to one hour before take-off
Priority check-in:
First suites, Business and Economy Flex passengers plus Etihad Guest Silver, Gold and Platinum members
Fast track at security:
First suites and Business passengers plus Etihad Guest Gold and Platinum members
Access to lounge:
First suites and Business passengers plus Etihad Guest Silver, Gold and Platinum members. The Residence and First suites passengers have dedicated lounges at Abu Dhabi airport
Priority boarding:
First suites, Business and Economy Flex passengers plus Etihad Guest Silver, Gold and Platinum members

Seat pitch:
- 80 inches (203cm) in First suites, 73 (185cm) inches in Business, 31 inches (79cm) in Economy on selected B777-300ER and selected B787-9;
- 73 inches (185cm) in Business, 31 inches (79cm) in Economy on selected B777-300ER, selected B787-9 and all 787-10;
- 49 inches (124cm) in Business, 32 inches (81cm) in Economy on the A321-200 and A320-200
Seat width:
- 29.5 inches (75cm) in First suites, 20 inches (51cm) in Business, 17.5 inches (44.5cm) in Economy on selected B777-300ER;
- 20 inches (51cm) in Business, 17.5 inches (44.5cm) in Economy on selected B777-300ER;
- 22 inches (56cm) in Business, 17 inches (43cm) in Economy on the Boeing 787-10 and selected B787-9;
- 26 inches (66cm) in First suites, 22 inches (56cm) in Business, 17 inches (43cm) in Economy on selected B787-9;
- 21 inches (53cm) in Business, 18 inches (46cm) in economy on the A321-200 and A320-200

USB port and power socket:
Power sockets available at each seat in every class, USB ports available in First suites and Business on the B777-300ER; power sockets and USB ports available at all seats in all classes on the B787-10 and B787-9
Lie-flat seat:
In First suites and Business on widebody aircraft
Vanity kit:
The Residence, First suites and Business
IFE screen width:
- 23 inches (58cm) in First suites, 15 inches (38cm) in Business, 10.4 inches (26.5cm) in Economy on the B777-300ER, B787-10 and B787-9;
- 15 inches (38cm) in Business and 10.4 inches (26.5cm) in Economy on the A321-200 and A320-200
Wi-fi:
Available on the B787-10 and B787-9. Connectivity is free for The Residence and First Suites passengers plus Etihad Guest Platinum members, available for a fee in Business and Economy: rates vary from 5.95USD to 29.95USD
Inflight magazine:
Atlas
Onboard kit for kids:
No
Food and beverages:
Complimentary in all classes, including alcoholics, on all flights
Upgraded meals in Premium Economy: Not available
Dine on demand in Business Class: In The Residence, First Suites and Business
Pets:
No info available