Eva Air

Airline info

  • Address: 376 Hsin-Nan Road, Sec. 1, Luzhu, Taoyuan City, Taiwan
  • Contact number: +886 2 250 1199 9
  • Website: www.evaair.com
  • IATA code/ICAO code: BR / EVA

On-time performance and safety record

  • On time performance (2022): 67.2%
  • Average age of fleet (2023): 6.3 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

When formed in 1989, EVA Air was the first and only competitor of national flag carrier China Airlines in Taiwan. In less than three decades, the carrier (100% owned by logistic and cargo giant company Evergreen International) became one of the best for onboard comfort and service, obtaining the prestigious 5-STAR rating from Skytrax. EVA Air is famous for having Hello Kitty characters (which are extremely popular in Taiwan) adorning the fuselage of some of its aircraft (Photo Wikimedia Commons)

  • Name: Eva Air
  • Date founded: March 8, 1989 – commenced operations on July 1, 1991
  • IATA code/ICAO code: BR / EVA
  • CEO: Lin Bou-Shiu
  • Address: 376 Hsin-Nan Road, Sec. 1, Luzhu, Taoyuan City, Taiwan
  • Contact number: +886 2 250 1199 9
  • Website: www.evaair.com
  • Hub: Taipei
  • Focus cities: Kaoshiung, Bangkok
  • Airline alliance: Star
  • Frequent flyer programme: Infinity MileageLands
  • Fleet:

    85 aircraft

    • 34 Boeing 777-300ER / 323-333-363 seats (38 Business, 64 Premium Economy, 221 Economy or 39 Business, 56 Premium Economy, 238 Economy or 39 Business, 56 Premium Economy, 258 Economy)
    • 5 Boeing 777-F / Cargo
    • 6 Boeing 787-10 / 342 seats (34 Business, 308 Economy)
    • 4 Boeing 787-9 / 304 seats (26 Business, 278 Economy)
    • 12 Airbus A330-300 / 252-309 seats (24 Business, 228 Economy or 30 Business, 279 Economy)
    • 22 Airbus A321-200 / 184 seats (8 Business, 176 Economy)
    • 2 ATR 72-600 / 70 seats
  • Type of carrier: Full-service
  • Skytrax* rating: 5-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    : Free baggage allowance is the following: on flights to North America 2 bags each not exceeding 32kg in Business, 2 bags each not exceeding 28kg in Premium Economy, 2 bags each not exceeding 23kg in Economy Up, Economy Standard and Economy Basic, 1 bag for up to 23kg in Economy Discount; on all other flights, 40kg in Business, 35kg in Premium Economy and Economy Up, 30kg in Economy Standard and Economy Basic, 20kg in Economy Discount

  • Pre-selection of seat:

    Free for Business and Premium Economy passengers; in Economy selected seats (extra-legroom, front row) can be pre-selected for a fee

  • Priority check-in:

    Business and Premium Economy passengers plus Infinity MileageLands Silver, Gold and Diamond members

  • Fast track at security:

    No info available

  • Access to lounge:

    Business and Premium Economy passengers plus Infinity MileageLands Silver, Gold and Diamond members

  • Priority boarding:

    Business and Premium Economy passengers plus Infinity MileageLands Silver, Gold and Diamond members

  • Seat pitch:
    • 81 inches (206cm) in Business, 38 inches (96cm) in Premium Economy, 31 inches (79cm) in Economy on the B777-300ER;
    • 44 inches (112cm) in Business, 31 inches (79cm) in Economy on the B787-10 and B787-9;
    • 62 inches (157cm) in Business, 31 inches (79cm) in Economy on the A330-300;
    • 45 inches (114cm) in Business, 31 inches (79cm) in Economy on the A321-200
    • 30 inches (76cm) on the ATR 72-600
  • Seat width:
    • 26 inches (66cm) in Business, 19 inches (48cm) in Premium Economy, 18 inches (46cm) in Economy on the B777-300ER;
    • 23 inches (58cm) in Business, 17.5 inches (44.5cm) in Economy on the B787-10 and B787-9;
    • 22 inches (56cm) in Business, 18 inches (46cm) in Economy on the A330-300;
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A321-200
    • 17 inches (43cm) on the ATR 72-600
  • USB port and power socket:

    Power sockets and USB ports available in Business and Premium Economy on the B777-300ER; USB ports and power sockets available at all seats in all classes on the B787-10 and B787-9; power sockets available at all seats on the A330-300

  • Lie-flat seat:

    In Business on the B777-300ER, B787-10 and B787-9; angle-flat seats are available in Business on the A330-300

  • Vanity kit:

    In Business and Premium Economy on long-haul flights

  • IFE screen width:
    • 16 inches (40.5cm) in Business, 11 inches (28cm) in Premium Economy, 9 inches (23cm) in Economy on the B777-300ER;
    • 18 inches (46cm) in Business, 12 inches (30.5cm) in Economy on the B787-10 and B787-9;
    • 15.4 inches (39cm) in Business, 6.5 inches (16.5cm) in Economy on the A330-300;
    • 10.6 inches (27cm)-wide individual IFE seatback screens are available in Business on the A321-200
  • Wi-fi:

    Available in all classes on the B787-10 and B787-9 and on selected B777-300ER

  • Inflight magazine:

    En Voyage

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all international flights

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

Write a review

(You must be logged to write a review) Click here to Login or Register
*
*
*
*

Assign a value to all the voices

Average Rating
*
*