Fiji Airways

Airline info

  • Address: Nasoso Rd, Nadi, Fiji Islands
  • Contact number: +679 672 0777
  • Website: www.fijiairways.com
  • IATA code/ICAO code: FJ / FJI

On-time performance and safety record

  • On time performance (2022): 82.1%
  • Average age of fleet (2023): 7.3 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

The national airline of the Fiji Islands was branded as Air Pacific from 1970 to 2012, when the original name was retrieved and the carrier received a new image. A new fleet of Airbus A330 and A350 was adopted, with a stunning livery and beautiful interiors. Fiji Airways’ network spans three continents, with destinations in Oceania, the Far East Asia and North America (Photo Wikimedia Commons / Noel Jones)

  • Name: Fiji Airways
  • Date founded: 1947 – commenced operations in 1951
  • IATA code/ICAO code: FJ / FJI
  • CEO: Andre Viljoen
  • Address: Nasoso Rd, Nadi, Fiji Islands
  • Contact number: +679 672 0777
  • Website: www.fijiairways.com
  • Hub: Nadi
  • Focus cities: Suva
  • Airline alliance: Oneworld (as connect partner)
  • Frequent flyer programme: Tabua Club
  • Fleet:

    15 aircraft (including Fiji Link)

    • 2 Airbus A350-900 / 334 seats (33 Business, 301 Economy)
    • 1 Airbus A330-300 / 313 seats (24 Business, 289 Economy)
    • 5 Airbus A330-200 / 251-273 seats (18 Business, 233 Economy or 24 Business, 249 Economy)
    • 2 Boeing 737 MAX 8 / 186 seats (8 Business, 178 Economy)
    • 2 Boeing 737-800 / 160-170 seats (8 Business, 152 Economy or 8 Business, 162 Economy)
    • 2 ATR 72-600 / 68 seats
    • 1 ATR 42-600 /48 seats
  • Type of carrier: Full-service
  • Skytrax* rating: 4-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 40kg in Business, 30kg in Economy on all international flight excepts those to Honolulu and North America (US and Canada); on flights to Honolulu 1 bag not heavier than 30kg can be checked-in for free by Business and Economy passengers; on flights to the continental US, 3 bags for a total of 30kg in Business, 1 bag for a total of 30kg in Economy can be checked-in for free; on domestic flights baggage allowance is 15kg

  • Pre-selection of seat:

    Free for Business passengers; no infos are available regarding the fees to pre-select seats in Economy

  • Priority check-in:

    Business passengers plus Tabua Club and Tabua Club Plus members

  • Fast track at security:

    Business passengers plus Tabua Club Plus members

  • Access to lounge:

    Business passengers plus Tabua Club and Tabua Club Plus members

  • Priority boarding:

    Business passengers plus Tabua Club and Tabua Club Plus members

  • Seat pitch:
    • 44 inches (112cm) in Business, 31 inches (79cm) in Economy on the A350-900;
    • 60 inches (152cm) in Business, 31 inches (79cm) in Economy on the A330-300 and A330-200;
    • 48 inches (123cm) in Business, 32 inches (81cm) in Economy on the B737-800
    • 30 inches (76cm) on the ATR 72-600 and ATR 42-600
  • Seat width:
    • 22 inches (56cm) in Business, 18 inches (46cm) in Economy on the A350-900, A330-300;
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A330-200;
    • 21 inches (53cm) in Business, 17 inches (43cm) in Economy on the B737-800
    • 17 inches (43cm) on the ATR 72-600 and ATR 42-600
  • USB port and power socket:

    Power sockets available at all seats in Business, between seats in Economy, USB ports available at all seats in all classes on the A350-900: USB ports available at all seats in all classes, power sockets available in Business Class only on the A330-300 and A330-200

  • Lie-flat seat:

    In Business on the A350-900, A330-300 and A330-200

  • Vanity kit:

    In Business on long-haul flights

  • IFE screen width:
    • 17 inches (43cm) in Business, 12 inches (30.5cm) in Economy on the A350-900;
    • 15.4 inches (39cm) in Business, 10.6 inches (27cm) in Economy on the A330-300 and A330-200;
    • individual screens are available in Business also on the B737 MAX 8 and B737-800
  • Wi-fi:

    Available in all classes on the A350-900; fees depend from the package chosen: 2.95USD for 20MB, 7.95USD for 60MB, 14.95USD for 120MB, 24.95USD for 500MB

  • Inflight magazine:

    Fiji Time

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights; in Economy, alcoholics are available for purchase only

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

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