Finnair

Airline info

  • Address: Tietoie 9, Vantaa, Finland
  • Contact number: +358 9 818 0800
  • Website: www.finnair.com
  • IATA code/ICAO code: AY / FIN

On-time performance and safety record

  • On time performance (2022): 76.8%
  • Average age of fleet (2023): 7.6 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

With 15 destinations, the Helsinki-based carrier has the largest network in the Far-East Asia among European Airlines: cities served include Tokyo, Osaka, Sapporo, Nagoya and Fukuoka in Japan, Seoul and Busan in South Korea, Beijing, Nanjing, Shanghai, Hong Kong and Guangzhou in China, Bangkok and Phuket in Thailand, Singapore. On long-haul flights, Finnair is going to introduce a Premium Economy cabin, separated from the rest of Economy Class, starting in 2021 (Photo Wikimedia Commons / Alan Wilson)

  • Name: Finnair
  • Date founded: November 1, 1923
  • IATA code/ICAO code: AY / FIN
  • CEO: Topi Manner
  • Address: Tietoie 9, Vantaa, Finland
  • Contact number: +358 9 818 0800
  • Website: www.finnair.com
  • Hub: Helsinki
  • Focus cities: None
  • Airline alliance: Oneworld
  • Frequent flyer programme: Finnair Plus
  • Fleet:

    72 aircraft

    • 16 Airbus A350-900 / 297-336 seats (46 Business, 43 Economy Comfort, 208 Economy or 32 Business, 32 Economy Comfort, 262 Economy)
    • 8 Airbus A330-300 / 263-289 seats (45 Business, 40 Economy Comfort, 178 Economy or 32 Business, 40 Economy Comfort, 217 Economy)
    • 19 Airbus A321-200 / 188-201 seats
    • 10 Airbus A320-200 / 158 seats
    • 7 Airbus A319-100 / 131 seats
    • 12 Embraer 190 / 100 seats
  • Type of carrier: Full-service
  • Skytrax* rating: 4-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    2 pieces in Business (64kg), 1 in Economy Flex and Classic (23kg) for free. In Economy Light, 25EUR (30USD) per piece on international flights and 70EUR (78USD) per piece on intercontinental flights

  • Pre-selection of seat:

    For free in Business, Economy Flex; Fares ranging from 25.50EUR (28USD) to 45EUR (50USD) for a Standard Seat in Economy Classic and Economy Light

  • Priority check-in:

    Business passengers plus Finnair Plus Silver, Gold, Platinum and Platinum Lumo members

  • Fast track at security:

    Business passengers plus Finnair Plus Silver, Gold, Platinum and Platinum Lumo members

  • Access to lounge:

    Business passengers plus Finnair Plus Gold, Platinum and Platinum Lumo members

  • Priority boarding:

    Business passengers plus Finnair Plus Gold, Platinum and Platinum Lumo members

  • Seat pitch:
    • 78 inches (198cm) in Business, 35 inches (89cm) in Economy Comfort, 31 inches (79cm) in Economy on the A350-900;
    • 60 inches (152cm) in Business, 35 inches (89cm) in Economy Comfort, 32 inches (81cm) in Economy on the A330-300;
    • 31 inches (79cm) on the A321-200, A320-200, A319-100 and ERJ-190
  • Seat width:
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy Comfort and Economy on the A350 and A330;
    • 18 inches (46cm) on the A321-200, A320-200, A319-100 and ERJ-190
  • USB port and power socket:

    In Business and Economy on the Airbus A350-900. USB Port available only in Business on the A330-300

  • Lie-flat seat:

    In Business on the A350-900 and A330-300

  • Vanity kit:

    In Business on long-haul flights

  • IFE screen width:
    • 16 inches (40.5cm) in Business, 12 inches (30.5cm) in premium Economy and Economy on the A350-900 and A330-300
  • Wi-fi:

    Complimentary for one hour in Business on long haul flights

  • Inflight magazine:

    Blue Wings

  • Onboard kit for kids:

    Yes

  • Food and beverages:

    Complementary in all classes, including alcoholics

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Welcome in the pax cabin up to a weight of 8kg, pet bag included; fares vary from 50EUR to 90EUR (55-100USD)

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