Flydubai

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Airline info

  • Address: Dubai Aviation Building, Ittehad Road 353, Dubai, UAE
  • Contact number: +971 529 941 972
  • Website: www.flydubai.com
  • IATA code/ICAO code: FZ / FDB

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 5.2 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 1
  • Airlineratings** safety rating: 4/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Created as the low-cost arm of Emirates to serve low-yeld, lower demand markets in Africa, Eastern Europe, Russia, Ukraine and the Indian Sub-Continent, Flydubai was capable to grow its airport and onboard product as demand changed through the years: Business Class was introduced on selected Boeing 737-800 in 2012, followed by a lounge at the airline’s main base, Dubai Terminal 2, in 204. In 2017, with the entry into service of the first Boeing 737 MAX 8, the carrier unveiled a new Busines product suited for its longer-haul services, consisting in a 10-seat cabin fitted with lie-flat seats. Meals and beverages are complimentary and wi-fi, which came on all B737 MAX, is being introduced through the Boeing 737-900 fleet (Photo Flydubai)

  • Name: Flydubai
  • Date founded: March 19, 2008 – commenced operations on June 1, 2009
  • IATA code/ICAO code: FZ / FDB
  • CEO: Ghaith al Ghaith
  • Address: Dubai Aviation Building, Ittehad Road 353, Dubai, UAE
  • Contact number: +971 529 941 972
  • Website: www.flydubai.com
  • Hub: Dubai (DXB & DWC)
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: Skywards
  • Fleet:

    51 aircraft

    • 3 Boeing 737 MAX 9 / 172 seats (16 Business, 156 Economy)
    • 14 Boeing 737 MAX 8 / 166 seats (10 Business, 156 Economy)
    • 34 Boeing 737-800 / 174-189 seats (12 Business, 162 Economy or 189 Economy)
  • Type of carrier: Low-cost / Full-service hybrid
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is the following: 3 bags for a combined weigh of 40kg (but each not exceeding 32kg), 3 bags for a total 30kg in Economy Flex, 3 bags for a total of 20kg in Economy Value; Economy Lite fare holders do not have any allowance included in the ticket

  • Pre-selection of seat:

    Free for Business and Economy Flex passengers; in Economy Value and Lite, pre-selection of seats starts from 15USD

  • Priority check-in:

    Business passengers plus Skywards Silver, Gold and Platinum members

  • Fast track at security:

    Business passengers

  • Access to lounge:

    Business passengers plus Skywards Gold and Platinum members

  • Priority boarding:

    Business passengers

  • Seat pitch:
    • 42 inches (106cm) in Business, 30 inches (76cm) in Economy on the B737-800
  • Seat width:
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the B737-800
  • USB port and power socket:

    Power sockets available at every seat in Business on the B737-800

  • Lie-flat seat:

    In Business on the B737 MAX 9 and B737 MAX 8

  • Vanity kit:

    In Business on long-haul flights

  • IFE screen width:
    • 15.4 inches (39cm) in Business, 11.6 inches (29.5cm) in Economy on the B737 MAX 9 and B737 MAX 8;
    • 12.1 inches (31cm) in Business, 11.6 inches (29.5cm) in Economy on the B737-800; flight entertainment is free for Business passengers, available for a fee in Economy
  • Wi-fi:

    On all B737 MAX 9, B737 MAX 8 and selected B737-800. Four connectivity packages are available by paying a fee

  • Inflight magazine:

    No

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complementary in all classes on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

Gallery

A Boeing 737-800 on the ground at Dubai World Central (All photos Flydubai) A flock of the carrier's B737s at Dubai International The new Business Class available on the B737 MAX 8 and MAX 9 The new Business Class seating available on the B737 MAX 8 and MAX 9 The new Business Class seat in lie-flat position The Business Class seats available on the B737-800 Economy Class on the B737-800 features the Boeing Sky interior The new Economy Class on the B 737 MAX 8 and MAX 9 features IFE screens at each seat
A Boeing 737-800 on the ground at Dubai World Central (All photos Flydubai)
A flock of the carrier's B737s at Dubai International
The new Business Class available on the B737 MAX 8 and MAX 9
The new Business Class seating available on the B737 MAX 8 and MAX 9
The new Business Class seat in lie-flat position
The Business Class seats available on the B737-800
Economy Class on the B737-800 features the Boeing Sky interior
The new Economy Class on the B 737 MAX 8 and MAX 9 features IFE screens at each seat

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