Based in Denver, low-cost carrier Frontier Airlines transformed into an ultra-low-cost operator following its acquisition by Indigo Partners in 2013. It operates a network spanning the US, Canada, Mexico and the Caribbean. Its aircraft sport iconic decoration of wildlife animals on the tailfins. The airline uses a seat pitch of only 28-29 inches, the tightest seat pitch of any airline in the United States, on their A320ceo and A320neo, typically operated on shorter flights. Stretch row seating features an extra 6-inch pitch, full-reclining seat, lumbar support and diamond stitching (Photo Wikimedia Commons / Raymond Wambsgans)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: