Frontier

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Airline info

  • Address: 4545 Airport Way, Denver, CO 80239, USA
  • Contact number: +1 720 374 4200
  • Website: www.flyfrontier.com
  • IATA code/ICAO code: F9 / FFT

On-time performance and safety record

  • On time performance (2022): 69.4%
  • Average age of fleet (2023): 4.3 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Based in Denver, low-cost carrier Frontier Airlines transformed into an ultra-low-cost operator following its acquisition by Indigo Partners in 2013. It operates a network spanning the US, Canada, Mexico and the Caribbean. Its aircraft sport iconic decoration of wildlife animals on the tailfins. The airline uses a seat pitch of only 28-29 inches, the tightest seat pitch of any airline in the United States, on their A320ceo and A320neo, typically operated on shorter flights. Stretch row seating features an extra 6-inch pitch, full-reclining seat, lumbar support and diamond stitching (Photo Wikimedia Commons / Raymond Wambsgans)

  • Name: Frontier Airlines
  • Date founded: February 8, 1994 – commenced operations on July 5, 1994
  • IATA code/ICAO code: F9 / FFT
  • CEO: Bill Franke
  • Address: 4545 Airport Way, Denver, CO 80239, USA
  • Contact number: +1 720 374 4200
  • Website: www.flyfrontier.com
  • Hub: Denver
  • Focus cities: Atlanta, Chicago, Cleveland, Cincinnati, Las Vegas, Miami, Orlando, Philadelphia, Raleigh-Durham, Trenton
  • Airline alliance: None
  • Frequent flyer programme: Frontier Miles
  • Fleet:

    104 aircraft

    • 21 Airbus A321-200 / 230 seats (30 Stretch, 200 Economy)
    • 60 Airbus 320neo / 186 seats (30 stretch, 156 Economy)
    • 19 Airbus A320-200 / 168-180 seats (36 stretch, 132 Economy or 30 Stretch, 150 Economy)
    • 4 Airbus A319-100 / 150 seats (24 Stretch, 126 Economy)
  • Type of carrier: Ultra low-cost
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    A 23kg free baggage allowance is included in The Works and The Perks bundles; in all other cases passengers need to pay to check-in luggage, with fees depending on the route

  • Pre-selection of seat:

    Any seat can be pre-selected for free by The Works bundle holders, including Stretch seats with 6 more inches of legroom, situated in the 3-4 front rows of cabin and beside emergency exits; The Perks bundle package holders can pre-select any standard seat for free; for all other passengers, a Stretch seat can be preselected for a fee varying from 35USD to 70USD, a standard seat for 17-55USD

  • Priority check-in:

    No

  • Fast track at security:

    No

  • Access to lounge:

    No

  • Priority boarding:

    Available to The Works and The Perks bundles holders, families with children (under 12) and Frontier Miles Elite 20K, Elite 50K and Elite 100K members

  • Seat pitch:
    • 36 inches (91cm) in Stretch, 30 inches (76cm) in Economy on the A321-200;
    • 36 inches (91cm) in Stretch, 28 inches (71cm) in Economy on the A320neo, A320-200 and A319-100
  • Seat width:
    • 18 inches (46cm) inches on the A321-200, A320neo, A320-200 and A319-100
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens available onboard

  • Wi-fi:

    No

  • Inflight magazine:

    No

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary soft drinks and beverage are complimentary for the Classic Plus fare holders; for all other passengers, a variety of snacks and drinks are available for purchase

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Accepted in the passenger cabin for a 99USD fee

Gallery

An A321neo at the gate in Denver (Photo Wikimedia Commons / Griz13) Seating on an A320, with Stretch seats in the forward part of the cabin (Photo Frontier Airlines)
An A321neo at the gate in Denver (Photo Wikimedia Commons / Griz13)
Seating on an A320, with Stretch seats in the forward part of the cabin (Photo Frontier Airlines)

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