GoAir

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Airline info

  • Address: 1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400025, India
  • Contact number: +91 1 800 2100 999
  • Website: www.goair.in
  • IATA code/ICAO code: G8 / GOW

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 3.3 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Based in Mumbai, GoAir is the fifth largest airline in India with a 9% passenger market share. It operates an all Airbus A320 (neo and ceo) fleet in a high density, single class configuration, but it offers a premium service known as Go Business at a higher fare which provides extra services including seats with greater legroom, free meals, increased baggage allowance and priority boarding. Apart from a huge domestic network, it flies abroad to Thailand and the Middle-East (Photo Wikimedia Commons / Anna Zvereva)

  • Name: GoAir
  • Date founded: November 4, 2005
  • IATA code/ICAO code: G8 / GOW
  • CEO: Kaushik Khona
  • Address: 1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400025, India
  • Contact number: +91 1 800 2100 999
  • Website: www.goair.in
  • Hub: Mumbai, Delhi
  • Focus cities: Bangalore, Kolkata, Kannur
  • Airline alliance: None
  • Frequent flyer programme: None
  • Fleet:

    55 aircraft

    • 46 Airbus A320neo / 186 seats
    • 9 Airbus A320-200 / 180 seats
  • Type of carrier: Low-cost
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    There is no free baggage allowance; on domestic flights, checked baggage costs from 2,000INR (27USD) for 5kg to 12,000INR 8160USD) for 30kg; on international flights, 5kg cost from 2,495INR (33USD) to 4,750INR (64USD) depending on the route flown, 30kg from 14,965INR (201USD) to 28,500INR (384USD) depending on the route flown

  • Pre-selection of seat:

    Available on domestic flights for a fee varying from 49INR (0.5USD) to 900INR (12USD) depending on the type of seat selected; on international flights fees vary from 49INR (0.5USD) to 1,100INR (15USD) depending on the type of seat

  • Priority check-in:

    Available for a fee of 400INR (5.30USD) on domestic flights, 600INR (8USD) on international flights

  • Fast track at security:

    No

  • Access to lounge:

    No

  • Priority boarding:

    No

  • Seat pitch:
    • 30 inches (76cm) on the A320neo and A320-200
  • Seat width:
    • 18 inches (46cm) on the A320neo and A320-200
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens available onboard

  • Wi-fi:

    No

  • Inflight magazine:

    Go-getter

  • Onboard kit for kids:

    No

  • Food and beverages:

    Available for purchase onboard or pre-bookable online

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Not accepted in the passenger cabin

Gallery

An Airbus A320ceo (Photo Wikimedia Commons / Sinkrate) Passenger cabin inside an A320: GoBusiness seats occupy the forward rows (Photo GoAir)
An Airbus A320ceo (Photo Wikimedia Commons / Sinkrate)
Passenger cabin inside an A320: GoBusiness seats occupy the forward rows (Photo GoAir)

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