Hainan Airlines fleet, cabin, seats, IFE, baggage, safety and punctuality

Airline info

Address: 7 Guoxing Avenue, Meilan District, Haikou, Hainan, People Republic of China
Contact number: +86 898 95339
Website: www.hainanairlines.com
IATA code/ICAO code: HU / CHH

On-time performance and safety record

On time performance (2022): No info available
Average age of fleet (2023): 6.3 years
Major accidents in last 10 years: 0
Accidents with fatalities: 0
Airlineratings** safety rating: 6/7
Covid-19 safety*** rating: No info available

** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Based in Haikou, on the tropical island of Hainan in the South of China, Hainan Airlines in one of ten airlines in the world (and the only in China) to have been awarded the 5-STAR rating by British independent agency Skytrax in 2019 for the ninth consecutive year, because of the excellence of its onboard and ground services to passengers. Accolades include “Best lounge in China”, “Best Business Class in China” and “Best Cabin Crew in China”. Its main operative base is Beijing Capital airport, from where it flies to Asia, Oceania, Europe, North America and as far as Angola in Africa, It recently introduced a new and upgraded Business Class on its Boeing 787-9 and A330-300 and a Premium Economy cabin on some of its Boeing 787-9 (Photo Wikimedia Commons / N509FZ)

Name: Hainan Airlines
Date founded: October 1989 – commenced operations on May 2, 1993
IATA code/ICAO code: HU / CHH
CEO: Ma Zhimin
Address: 7 Guoxing Avenue, Meilan District, Haikou, Hainan, People Republic of China
Contact number: +86 898 95339
Website: www.hainanairlines.com
Hub: Beijing
Focus cities: Haikou, Xian, Shenzen
Airline alliance: None
Frequent flyer programme: Fortune Wings Club
Fleet:
220 aircraft
- 2 Airbus A350-900 / 334 seats (33 Business, 301 Economy)
- 28 Boeing 787-9 / 289-292-314 seats (30 Business, 259 Economy or 30 Business, 262 Economy or 26 Business, 21 Premium Economy, 247 Economy)
- 10 Boeing 787-8 / 213 seats (36 Business, 177 Economy)
- 24 Airbus A330-300 / 292-303 seats (32 Business, 260 Economy or 24 Business, 279 Economy)
- 9 Airbus A330-200 / 214-260 seats (36 Business, 178 Economy or 18 Business, 242 Economy)
- 11 Boeing 737 MAX 8 / 176 seats (8 Business, 168 Economy)
- 136 Boeing 737-800 / 164-170-179-186-189 seats (8 Business, 156 Economy or 8 Business, 162 Economy or 179 Economy or 186 Economy or 189 Economy)
Type of carrier: Full-service
Skytrax* rating: 5-STAR

* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

- 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- 1 STAR: Represents a poor quality of product delivered across the assessment sectors

Checked luggage:
Free baggage allowance is 2 bags each not heavier than 32kg in Business, 2 bags each not heavier than 23kg in Premium Economy and Economy on flights to North America, Europe, Kazakhstan, Russia, Oceania, South Eastern Asia, Taiwan, Japan and Tel Aviv: 40kg in Business, 30kg in Economy on flights to Africa (Luanda); 50kg in Business, 40kg in Economy on flights to the Middle East (Abu Dhabi); 30kg in Business, 20kg in Economy on domestic flights
Pre-selection of seat:
Free for Business passengers; in Economy, standard seats can be pre-selected for free, while a fee is requested to book extra-legroom seats
Priority check-in:
Business and Premium Economy passengers plus Fortune Wings Club Silver, Gold and Platinum members
Fast track at security:
No info available
Access to lounge:
Business and Premium Economy passengers plus Fortune Wings Club Gold and Platinum members
Priority boarding:
Business and Premium Economy passengers plus Fortune Wings Club Silver, Gold and Platinum members

Seat pitch:
- 76 inches (193cm) in Business, 32 inches (81cm) in Economy on the A350-900;
- 74 inches (188cm) in Business, 38 inches (96cm) in Premium Economy, 31 inches (79cm) in Economy on the B787-9;
- 74 inches (188cm) in Business, 31 inches (79cm) in Economy on the B787-8;
- 64 inches (162cm) in Business, 31 inches (79cm) in Economy on the A330-300;
- 74 inches (188cm) in Business, 32 inches (81cm) in Economy on the A330-200;
- 50 inches (127cm) in Business, 31 inches (79cm) in Economy on the B737 MAX 8 and B737-800
Seat width:
- 27 inches (68cm) in Business, 18 inches (46cm) in Economy on the A350-900;
- 22 inches (56cm) in Business, 19 inches (48cm) in Premium Economy, 17 inches (43cm) in Economy on the B787-9;
- 22 inches (56cm) in Business, 17 inches (43cm) in Economy on the B787-8;
- 21 inches (53cm) in Business, 19 inches (48cm) in Economy on the A330-300 and A330-200;
- 20 inches (51cm) in Business, 17 inches (43cm) in Economy on the B737 MAX 8 and B737-800

USB port and power socket:
Power sockets available at all seats, USB ports only in Business on the B787-9 and B787-8; power sockets available only in Business on the A330-300, A330-200 and B737 MAX 8
Lie-flat seat:
In Business on the B787-9, B787-8, A330-300 and A330-200
Vanity kit:
In Business on long-haul flights
IFE screen width:
- 16 inches (40.5cm) in Business, 11 inches (28cm) in Economy on the A350-900;
- 18 inches (46cm) in Business, 13 inches (33cm) in Premium Economy, 12 inches (30.5cm) in Economy on the B787-9;
- 16 inches (40.5cm) in Business, 10.6 inches (27cm) in Economy on the B787-8;
- 15.4 inches (39cm) in Business, 10.6 inches (27cm) in Economy on the A330-300;
- 10.6 inches (27cm) in Business, 8.9 inches (22.5cm) in Economy on the A330-200
Wi-fi:
No
Inflight magazine:
High Above
Onboard kit for kids:
No
Food and beverages:
Complimentary (alcoholics included) in all classes on all flights
Upgraded meals in Premium Economy: No
Dine on demand in Business Class: No
Pets:
No info available