Icelandair developed its Reykjavik base as a hub between Europe and North America, by taking advantage of Iceland’s position in the Atlantic Ocean, it is the only full service transatlantic carrier not to offer lie-flat seats to its business class passengers, although relatively quick flight times over the Ocean can justify that choice. Renovation of the fleet, by substituting some of the older B757 with new 737MAX has been interrupted by the grounding of the MAX in March 2019. Its fleet has the highest average age among full service European airlines (Photo Wikimedia Commons / Mark Harkin)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: