Icelandair

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Airline info

  • Address: Reykjavik Airport, 101 Reykjavik , Iceland
  • Contact number: +354 5050 100
  • Website: www.icelandair.com
  • IATA code/ICAO code: FI / ICE

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 8.2 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Icelandair developed its Reykjavik base as a hub between Europe and North America, by taking advantage of Iceland’s position in the Atlantic Ocean, it is the only full service transatlantic carrier not to offer lie-flat seats to its business class passengers, although relatively quick flight times over the Ocean can justify that choice. Renovation of the fleet, by substituting some of the older B757 with new 737MAX has been interrupted by the grounding of the MAX in March 2019. Its fleet has the highest average age among full service European airlines (Photo Wikimedia Commons / Mark Harkin)

  • Name: Icelandair
  • Date founded: 1937 – Commenced operations in 1938
  • IATA code/ICAO code: FI / ICE
  • CEO: Bogi Nils Bogason
  • Address: Reykjavik Airport, 101 Reykjavik , Iceland
  • Contact number: +354 5050 100
  • Website: www.icelandair.com
  • Hub: Reykjavik
  • Focus cities: None
  • Airline alliance: Oneworld
  • Frequent flyer programme: Saga Club
  • Fleet:

    31 aircraft

    • 4 Boeing 767-300ER / 263 seats (25 Business, 237 Economy)
    • 2 Boeing 757-300 / 225 seats (22 Business, 203 Economy)
    • 19 Boeing 757-200 / 183-184 seats (22 Business, 161 Economy or 20 Business, 164 Economy)
    • 1 Boeing 737MAX 9 / 178 seats (16 Business, 162 Economy)
    • 5 Boeing 737MAX 8 / 160 seats (16 Business, 144 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Two pieces (for a total of 64kg) in Business, 1 piece up to 23kg in Economy Flex and Economy Standard can be checked-in for free. Economy Light passengers can register their luggage for 55USD (1 bag) on flights to North America and for 47USD on European flights

  • Pre-selection of seat:

    Free in Business. A standard seat can be pre-selected for free by Economy passengers. A first row seat with more legroom is bookable for 27USD on European flights and for 59USD on flights to North America. An emergency row seat with more legroom costs 18USD on European flights and 41USD on flights to North America

  • Priority check-in:

    Business passengers plus Saga Silver and Gold members

  • Fast track at security:

    Business passengers plus Saga Gold members

  • Access to lounge:

    Business passengers plus Saga Silver and Gold members

  • Priority boarding:

    Business passengers plus Saga Silver and Gold members

  • Seat pitch:
    • 40 inches (101cm) in Business, 31-33 inches (79-84cm) on the B767-300ER;
    • 40 inches (101cm) in Business, 32 inches (81cm) in Economy on the B757-300 and B737MAX 8 and MAX 9;
    • 40 inches (101cm) in Business, 33 inches (84cm) in Economy on the B757-200
  • Seat width:
    • 20.5 inches (52cm) in Business, 17.6 inches (45cm) in Economy on the B767-300ER;
    • 20.5 inches (52cm) in Business, 17.2 inches (43.5cm) in Economy on the B757-300 and B757-200;
    • 20 inches (51cm) in Business and 17 inches (43cm) in Economy on the B737 MAX 8 and MAX 9
  • USB port and power socket:

    USB port at every seat, power socket at every seat in Business only on the B767-300ER, B757-300, B757-200 and B737MAX

  • Lie-flat seat:

    No

  • Vanity kit:

    In Business on long-haul flights

  • IFE screen width:

    Info not available

  • Wi-fi:

    Access is free in Business and for Economy Flex passengers. In Economy rates are 7USD on European flights, 14USD on flights to North America (gate to gate)

  • Inflight magazine:

    Stopover

  • Onboard kit for kids:

    Yes

  • Food and beverages:

    Complementary in Business and Economy Flex. In Economy Standard and Light non-alcoholic drinks are complimentary, while food and alcoholics are available for purchase (no cash accepted)

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Not allowed in the passenger cabin

Gallery

B757-200 TF-FIU in 'Hekla Aurora' livery (Photo Wikimedia Commons / Eric Salard)
B757-200 TF-FIU in 'Hekla Aurora' livery (Photo Wikimedia Commons / Eric Salard)

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