Jazeera Airways

Airline info

  • Address: PO Box 29288, Safat 13153, Kuwait
  • Contact number: +965 2228 2040
  • Website: www.jazeeraairways.com
  • IATA code/ICAO code: J9 / JZR

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 5.6 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 5/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

The Kuwaiti low-cost has a wide network of destinations in the Middle-East, the Caucasian region, the Indian Sub-Continent and North Africa, plus a single long-haul route (6 hours) to London Gatwick, flown with its Airbus A320neo. Onboard, the single cabin has three rows upfront called Premium (Business Class) which feature free meals and beverages, individual IFE screens and a 33-inch seat pitch, a Preferred seats section with 31-inch seat pitch and s large Standard seat section in the back with a tight 28-inch pitch. At Kuwait International airport, Jazeera flies out of its own, dedicated terminal (Photo Wikimedia Commons / Anna Zvereva)

  • Name: Jazeera Airways
  • Date founded: 2004 – commenced operations on October 30, 2005
  • IATA code/ICAO code: J9 / JZR
  • CEO: Rohit Ramachandran
  • Address: PO Box 29288, Safat 13153, Kuwait
  • Contact number: +965 2228 2040
  • Website: www.jazeeraairways.com
  • Hub: Kuwait City
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: Jazeerati
  • Fleet:

    13 aircraft

    • 6 Airbus A320neo / 156 seats (12 Business, 144 Economy)
    • 7 Airbus A320-200 / 165 seats
  • Type of carrier: Low-cost
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 3 bags for a total of 60kg in Business, 2 bags for a total of 30kg in Economy Extra, 1 bag for up to 20kg in Economy Value; no single bag can be heavier than 32kg; Economy Light fare holders do not have any free baggage allowance included in their ticket

  • Pre-selection of seat:

    Premium and Extra-Legroom seats come with a fee, Preferred and Standard seats can be pre-selected for free by Economy Extra fare holders;  Economy Value and Light fare holders have to pay to pre-select any type of seat onboard

  • Priority check-in:

    Free for Business passengers; available to all other passengers with the Priority Service at the cost of 10KWD (32USD)

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers

  • Priority boarding:

    Free for Business passengers; available to all other passengers with the Priority Service at the cost of 10KWD (32USD)

  • Seat pitch:
    • 28-31-33 inches (71-79-84cm) on the A320neo and A320-200
  • Seat width:
    • 18 inches (46cm) on the A320neo and A320-200
  • USB port and power socket:

    Power sockets available at all seats on the A320neo and A320-200; USB ports available on the A320neo

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    8.4 inches (21.5cm) in Business on the A320neo; inflight entertainment is also available on personal electronic devices through the Jazeera Screens app downloadable prior to the flight

  • Wi-fi:

    No

  • Inflight magazine:

    J Magazine

  • Onboard kit for kids:

    Yes

  • Food and beverages:

    Available for free in Business, for purchase only (or pre-bookable) in Economy

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    No info available

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