When founded in 2001, Kulula.com was the first low-cost carrier in South Africa. Today, it is fully owned by Comair and its passengers can earn and spend miles through the Avios Frequent Flyer Programme (the same of British Airways, of which Comair is a subsidiary). A free baggage allowance of 20kg is included in the air fare. Kulula has become known for its distinctive, brightly coloured, and often comedic aircraft liveries: one of its former aircraft, known as Flying 101, was covered with a legend describing the different parts of the aircraft (Photo Wikimedia Commons / Alan Wilson)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: