Kuwait Airways

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Airline info

  • Address: Kuwait International Airport, PO Box 394, Safat, 13004, Kuwait
  • Contact number: +965 2290 1697, +965 2434 5555
  • Website: www.kuwaitairways.com
  • IATA code/ICAO code: KU / KAC

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 3.8 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Kuwait Airways has proceeded to a huge renovation od its fleet, which now has an average age just shy of 4 years. In October 2020 the carrier took delivery of the first two A330-800s, of which it was the launch customer, while an order for 10 A350-900 has been scaled down to just 5 aircraft. The airline is one of the few in the world not serving any kind of alcoholic beverages onboard its flights (Photo Wikimedia Commons – Eric Salard)

  • Name: Kuwait Airways
  • Date founded: 1953 – commenced operations on March 16, 1954
  • IATA code/ICAO code: KU / KAC
  • CEO: Kamil Al-Awadhi
  • Address: Kuwait International Airport, PO Box 394, Safat, 13004, Kuwait
  • Contact number: +965 2290 1697, +965 2434 5555
  • Website: www.kuwaitairways.com
  • Hub: Kuwait City
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: Oasis Club
  • Fleet:

    30 aircraft

    • 10 Boeing 777-300ER / 334 seats (8 First, 36 Business, 54 Premium Economy, 236 Economy)
    • 2 Airbus A330-800 / 235 seats (32 Business, 203 Economy)
    • 5 Airbus A330-200 / 212 seats (17 First, 30 Business, 165 Economy)
    • 6 Airbus A320neo / 134 seats (12 business, 122 Economy)
    • 7 Airbus A320-200 / 130-132-133-134 seats (16 Business, 114 Economy or 12 Business, 120 Economy or 16 Business, 117 Economy or 12 Business 122 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Baggage allowance is the following on all flights and destinations: 3 bags for a total weight of 96kg in First, 2 bags for a total of 64kg in Business, 2 bags for 46kg in Premium Economy and Economy

  • Pre-selection of seat:

    Free for First, Business and Premium Economy; selected seats in Economy (extra-legroom, first row) can be pre-selected for a fee up to 6 hours prior to departure

  • Priority check-in:

    First, Business and Premium Economy passengers plus Oasis Club Silver and Gold members

  • Fast track at security:

    No info available

  • Access to lounge:

    First and Business passengers plus Oasis Club Silver and Gold members

  • Priority boarding:

    First, Business and Premium Economy passengers plus Oasis Club Silver and Gold members

  • Seat pitch:
    • 84 inches (213cm) in First, 62 inches (157cm) in Business, 35 inches (89cm) in Premium Economy, 32 inches (81cm) in Economy on the B777-300ER
  • Seat width:
    • 22 inches (56cm) in First, 21 inches (53cm) in Business, 18.5 inches (47cm) in Premium Economy and Economy on the B777-300ER
  • USB port and power socket:

    Available at all seats in all classes on the B777-300ER and A330-800

  • Lie-flat seat:

    In First and Business on the B777-300ER, A330-800 and A330-200

  • Vanity kit:

    In First and Business on long-haul flights

  • IFE screen width:

    No info available

  • Wi-fi:

    Available on the B777-300ER

  • Inflight magazine:

    Alburaq

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights; Kuwait Airways do not serve any alcoholic beverages onboard its airplanes

  • Upgraded meals in Premium Economy: No
  • Dine on demand in Business Class: No
  • Pets:

    Not allowed to travel in the passenger cabin

Gallery

An A330-800 taking-off for a test flight before delivery at Toulouse (Photo Airbus) Royal (First) Class suites on the B777-300ER
An A330-800 taking-off for a test flight before delivery at Toulouse (Photo Airbus)
Royal (First) Class suites on the B777-300ER

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