Following the merger of Lan Chile and Tam (Brasil), in 2012 the Latam Airlines Group was founded, becoming the largest in South America and one of the world’s larges with subsidiaries in Chile, Brasil, Colombia, Ecuador, Paraguay and Peru. Latam Chile, based in Santiago, has a network spanning South, Central and North America, Oceania and Europe (Photo Wikimedia Commons / Oliver Holzbauer)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: