Lot has completely renewed its long-haul fleet in the last three years by substituting its Boeing 767-300 with brand new Boeing 787-8 and Boeing 787-9, offering a three-class product onboard. In Business Class seats are lie-flat, although the 2+2+2 cross section allows limited access to the aisle for passengers seating near to the window, if compared to the 1+2+1 configuration featured by other airlines. The Polish carries has been one of the most dynamic throughout Europe in the last couple of years, by opening a focus city outside Poland in Budapest, Hungary, and by expanding impressively its long-haul network adding new destinations including Seoul, Colombo, Singapore, Washington, Miami, Los Angeles and San Francisco (Photo Wikimedia Commons / Anna Zvereva)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors