** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
Lufthansa is the largest full-service airline in Europe, in point of fleet dimensions and passengers carried. It is also the only European carrier to have gained the 5-STAR status from Skytrax (Photo Wikimedia Commons / Juke Schweitzer)
Name: Deutsche Lufthansa
Date founded: January 6, 1953 – commenced operations on April 1, 1955
17 Airbus A340-300 / 251-279-298 seats (42 Business, 28 Premium Economy, 181 Economy or 30 Business, 28 Premium Economy, 221 Economy or 18 Business, 19 Premium Economy, 261 Economy)
15 Airbus A330-300 / 216-234-255 seats (8 First suites, 42 Business, 21 Premium Economy, 145 Economy or 8 First suites, 30 Business, 21 Premium Economy, 177 Economy or 42 Business, 28 Premium Economy, 185 Economy)
63 Airbus A321-100/200 / 205 seats
7 Airbus A321neo / 215 seats
61 Airbus A320-200 / 168-180 seats
30 Airbus A320neo / 180 seats
25 Airbus A319-100 / 126 seats
Type of carrier: Full service
Skytrax* rating: 5-STAR
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:
- 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- 1 STAR: Represents a poor quality of product delivered across the assessment sectors
Checked luggage:
3 bags for a total weight up to 96kg in First, 2 bags for 64 kg in Business, 2 bags for 46 kg in Premium Economy, 1 bag up to 23 kg in Economy can be checked-in for free on long-haul flights; Economy Light ticket holder pay 60EUR (70USD) to check-in 1 bag on long haul flights. On European flights, 2 bags for a total of 46kg in Business, 1 bag for up to 23kg in Economy can be checked in for free. Economy Light ticket holders pay 15EUR (16USD) on domestic flights, 25EUR (27USD) on international flights if they want to check-in a bag up to 23kg-heavy
Pre-selection of seat:
Free on long-haul flights for First, Business, Premium Economy passengers. Economy passengers (all fares) have to pay 30-45EUR (33-50USD) to secure in advance a standard or preferred seat, respectively
Priority check-in:
Free on long-haul flights for First, Business, Premium Economy passengers. Economy passengers (all fares) have to pay 30-45EUR (33-50USD) to secure in advance a standard or preferred seat, respectively
Fast track at security:
First, Business and Premium Economy passengers, Miles&More Gold, Senator and Hon members
Access to lounge:
First and Business passengers, Miles&More Gold, Senator and Hon members. First passengers and Miles&More Hon members have a dedicated lounge at Frankfurt airport. First and business passengers and Miles&More Senator and Hon members can access a Welcome lounge after their arrival in Frankfurt
Priority boarding:
First, Business and Premium Economy passengers, Miles&More Gold, Senator and Hon members
Seat pitch:
81 inches (206cm) in First suites and First, 64 inches (162cm) in Business, 38 inches (96cm) in Premium Economy, 31 inches (79cm) in Economy on the A380-800, B747-8 and selected A330-300;
64 inches in Business (162cm), 38 inches (96cm) in Premium Economy, 31 inches (79cm) in Economy on the B747-400, A350-900 and A340-300 and selected A330-300;
30 inches (76cm) on the A321-100/200, A321neo, A320-200, A320neo; 31 inches (79cm) on the A319-100
Seat width:
31 inches (79cm) in First suites, 20 inches (51cm) in Business, 19 inches (48cm) in Premium Economy, 18inches (46cm) in Economy on the A380-800;
31 inches (79cm) in First suites, 20 inches (51cm) in Business, 19 inches (48cm) in Premium Economy, 17 inches (43cm) in Economy on the B747-8;
20 inches (51cm) in Business, 19 inches (48cm) in Premium Economy, 17 inches (43cm) in Economy on the B747-400, A350-900;
31 inches (79cm) in First, 20 inches (51cm) in Business, 18 inches (46cm) in Premium Economy, 17 inches (43cm) in Economy on selected A330-300;
20 inches (51cm) in Business, 18 inches (46cm) in Premium Economy, 17 inches (43cm) in Economy on the A340-300 and selected A330-300;
18 inches (46cm) on the A321-100/200, A321neo, A320-200, A320neo and A319-100
USB port and power socket:
At all seats in all classes on the B747-8, B747-400 and A340-300, in First suites, Business and premium Economy only on the A380-800 and selected A330-300, in Business and Premium Economy only on the A350-900 and selected A330-300
Lie-flat seat:
In First and Business on the A380-800, B747-8, B747-400, A350-900, A340-300 and A330-300
Vanity kit:
In First, Business and Premium Economy on long-haul flights
IFE screen width:
Audio and Video On Demand (AVOD) and individual screens are provided at each seat in al classes on the A380-800, B747-8, B747-400, A350-900, A340-300 and A330-300
Wi-fi:
Available in all classes on the A380-800, B747-8, B747-400, A350-900, A340-300, A330-300, A321neo, A320neo. Tariffs vary from 7EUR (8USD) for the Chat package to 17EUR (20USD) for the Mail and Surf package up to 29EUR (34USD) for the Mail and Surf Plus package on long-haul flights
Inflight magazine:
Lufthansa Magazin
Onboard kit for kids:
Yes
Food and beverages:
Complimentary in all classes on all flights, alcoholics included.
Upgraded meals in Premium Economy: Yes
Dine on demand in Business Class: No
Pets:
Welcome in the passenger cabin up to a weight of 8kg, pet bag included: tariffs vary from 50EUR
Gallery
8.8out of 10.0
Check-in
8
Boarding7
Cabin ambiance10
Cleanliness9
Seat9
Personal space10
Inflight entertainment7
Food10
Drinks8
Onboard service10
Airline Reviews (1)
pilarew
15 Apr 2021
9
Route: SFO-FRA Flight number: LH 455 Date of Flight: 2020-12-08 Class of travel: Business
For transatlantic travel I prefer Lufthansa or Swiss over any US carrier. Everything is just better: food, atmosphere, service, ambiance, comfort. It’s a long flight and the premium you pay is worth it. I’ve been on this one numerous times, and it never disappoints. Always get to Europe well-fed, and well-rested.
Travelling during the pandemic of course allows one more space than normally, just about 12 Business Class passengers on this flight, in a space that normally transports three times that number.
pilarew 15 Apr 2021
Flight number: LH 455
Date of Flight: 2020-12-08
Class of travel: Business
For transatlantic travel I prefer Lufthansa or Swiss over any US carrier. Everything is just better: food, atmosphere, service, ambiance, comfort. It’s a long flight and the premium you pay is worth it. I’ve been on this one numerous times, and it never disappoints. Always get to Europe well-fed, and well-rested.
Travelling during the pandemic of course allows one more space than normally, just about 12 Business Class passengers on this flight, in a space that normally transports three times that number.