Malindo Air

Be the first to write a review

Airline info

  • Address: B2-1-01 Jalan PJU 1A/2, Ara Damansara 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia
  • Contact number: +60 3 2035 6699
  • Website: www.malindoair.com
  • IATA code/ICAO code: OD / MXD

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 6.1 years
  • Major accidents in last 10 years: 2
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 5/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Owned by the Lion Air Group, Malindo is referred to as a low-cosst / full-service hybrid because of the high level of comfort and amenities as on the ground as onboard its aircraft, accompanied by low-cost ticket fares. The name Malindo comes from a combination of the words MALaysia and INDOnesia, symbolizing the cooperation of the two Countries in the venture (Photo Wikimedia Commons / Fire law Stone)

  • Name: Malindo
  • Date founded: September 27, 2012 - commenced operations on March 22, 2013
  • IATA code/ICAO code: OD / MXD
  • CEO: Mushafiz Mustafa Bakri
  • Address: B2-1-01 Jalan PJU 1A/2, Ara Damansara 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia
  • Contact number: +60 3 2035 6699
  • Website: www.malindoair.com
  • Hub: Kuala Lumpur
  • Focus cities: Kota Kinabalu, Penang
  • Airline alliance: None
  • Frequent flyer programme: Malindo Miles
  • Fleet:

    25 aircraft

    • 6 Boeing 737-900ER / 180 seats (12 Business, 168 Economy)
    • 5 Boeing 737-800 / 162 seats (12 Business, 150 Economy)
    • 14 ATR 72-600 / 72 seats
  • Type of carrier: Low-cost / Full-service hybrid
  • Skytrax* rating: Not rated
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 40kg in Business, 30kg in Economy Flexi, 20kg in Economy Value;  Economy Super Saver does not include free checked baggage

  • Pre-selection of seat:

    Business passengers can select any seat for free

  • Priority check-in:

    Business passengers plus Malindo Miles Gold and  Platinum members

  • Fast track at security:

    No info available

  • Access to lounge:

    : Available to Business passengers plus Malindo Miles Gold and  Platinum members; a three-hour pass for the lounge in Kuala Lumpur can be bought at the cost of RM65 (15USD) for adults and RM30 (7USD) for children

  • Priority boarding:

    Business passengers and families with small children plus Malindo Miles Gold and  Platinum members

  • Seat pitch:
    • 45 inches (114cm) in Business, 32 inches (81 cm) in Economy on the B737-900ER and B737-800
  • Seat width:
    • 20 inches (51cm) in Business, 17 inches (43cm) in economy on the B737-900ER and B737-800
  • USB port and power socket:

    Available in Business on the B737-900ER and B737-800

  • Lie-flat seat:

    No

  • Vanity kit:

    In Business

  • IFE screen width:
    • 11.1 inches (28cm) in Business, Economy class has individual IFE screens, too
  • Wi-fi:

    Available on the B737-900ER and B737-800 in three packages: Social Media Lite at 16.90RM (3.95USD), One Hour  at 42.50RM (9.95USD) and Full Flight charged at 68.20RM (15.95USD)

  • Inflight magazine:

    Malindomag

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in Business, various options available for purchase onboard in Economy

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Not allowed in the passenger cabin

Gallery

A B737.900ER at Bangkok Don Mueang (Photo Wikimedia Commons / Alec Wilson) An ATR 72 approaching Banda Aceh (Photo Wikimedia Commons / Fire Law Stone)
A B737.900ER at Bangkok Don Mueang (Photo Wikimedia Commons / Alec Wilson)
An ATR 72 approaching Banda Aceh (Photo Wikimedia Commons / Fire Law Stone)

Write a review

(You must be logged to write a review) Click here to Login or Register
*
*
*
*

Assign a value to all the voices

Average Rating
*
*