Mango

Airline info

  • Address: P.O. Box 1273, OR Tambo International Airport, 1627 Kempton Park, South Africa
  • Contact number: +27 11 086 6100
  • Website: www.flymango.com
  • IATA code/ICAO code: JE / MNO

On-time performance and safety record

  • On time performance (2023): No info available
  • Average age of fleet (2024): 20.1 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Launched in 2006, Mango is the low-cost brand of flag carrier South African Airways. Its Boeing 737-800s fly in a single class, high density configuration and in one of the most colourful liveries. As South African Airways flights are currently suspended, mango is the only operative branch of the group (Photo Wikimedia Commons / David Osborn)

  • Name: Mango Airlines
  • Date founded: October 30, 2006
  • IATA code/ICAO code: JE / MNO
  • CEO: Nic Vlok
  • Address: P.O. Box 1273, OR Tambo International Airport, 1627 Kempton Park, South Africa
  • Contact number: +27 11 086 6100
  • Website: www.flymango.com
  • Hub: Johannesburg
  • Focus cities: Cape town
  • Airline alliance: None
  • Frequent flyer programme: Voyager
  • Fleet:

    12 aircraft

    • 12 Boeing 737-800 / 186 seats
  • Type of carrier: Low-cost
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 20kg

  • Pre-selection of seat:

    All seats can be pre-selected online for a fee

  • Priority check-in:

    No

  • Fast track at security:

    No

  • Access to lounge:

    No

  • Priority boarding:

    No

  • Seat pitch:
    • 31 inches (79cm) on the B737-800
  • Seat width:
    • 17 inches (43cm) on the B737-800
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens available onboard

  • Wi-fi:

    No

  • Inflight magazine:

    Juice

  • Onboard kit for kids:

    No

  • Food and beverages:

    Snacks and drinks, alcoholics included, are available for purchase onboard

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Not allowed in the passenger cabin

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