Neos is an Italian leisure airline based at Milan Malpensa airport. It is fully owned by giant tour operator Alpitour and flies to destinations in Europe, northern Africa, the Red Sea, the Caribbean and Mexico and the Indian Ocean. Onboard its Boeing 787-9 it features three separated cabins, with a 28-seat or 35-seat Premium Economy offering a Business Class-level service and amenities, a 36-seat Economy Extra dedicated to adults only occupancy and increased legroom, plus a large Economy Class in the back. The Boeing 737 MAX and 737-800 boast a single class, all-Economy cabin (Photo Wikimedia Commons / Anna Zvereva)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: