PIA Pakistan International Airlines

Airline info

  • Address: Old Airport, Terminal 1, Karachi, 75200, Pakistan
  • Contact number: +92 21 111 786 786
  • Website: www.piac.com.pk
  • IATA code/ICAO code: PK / PIA

On-time performance and safety record

  • On time performance (2022): 60.3%
  • Average age of fleet (2023): 14.7 years
  • Major accidents in last 10 years: 4
  • Accidents with fatalities: 2
  • Airlineratings** safety rating: 1/7
  • Covid-19 safety*** rating: 5/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Founded in 1946, PIA has been for decades one of Mid-Asia major carriers, with a network spanning Asia from east to west, Europe and North America. Though, the carrier has always had a poor safety record, with 4 major accidents, of which 2 with the loss of all passengers onboard, in the last decade only. The reputation of the airline was finally compromised when in June 2020 it was revealed that at least one third of all 900 pilots at PIA had suspicious or faked licences. As a consequence, the European Union, UK and US banned the Pakistani carrier from their skies and in a few weeks the ban extended to a total of 188 Countries around the world, de facto making impossible for PIA to fly outside of its own Country airspace. Airlineratings.com attributed 1 star out of 7 to PIA’s safety rating, the world’s poorest. The United Nations recently warned their personnel regarding the risk of flying with the Pakistani national carrier  (Photo Wikimedia Commons / Magic Aviation)

  • Name: PIA Pakistan International Airlines
  • Date founded: October 29, 1946
  • IATA code/ICAO code: PK / PIA
  • CEO: Arshad Malik
  • Address: Old Airport, Terminal 1, Karachi, 75200, Pakistan
  • Contact number: +92 21 111 786 786
  • Website: www.piac.com.pk
  • Hub: Islamabad, Karachi, Lahore
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: PIA Awards Plus
  • Fleet:

    26 aircraft

    • 4 Boeing 777-300ER / 393 seats (35 Executive Economy, 358 Economy)
    • 8 Boeing 777-200ER / 310-329 seats (35 Business, 60 Premium Economy, 215 Economy or 35 Business, 54 Premium Economy, 240 Economy)
    • 11 A320-200 / 174 seats
    • 3 ATR 42-500 / 48 seats
  • Type of carrier: Full-service
  • Skytrax* rating: 2-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 1 bag of 23kg on domestic flights, 2 bags of 23 kg on international flights

  • Pre-selection of seat:

    Extra-legroom seats come with a fee from 13USD to 53USD in Economy, from 16USD to 56USD in Executive Economy; Preferred seats come with a fee from 4USD to 16USD in Economy and from 7USD to 23USD in Executive Economy

  • Priority check-in:

    Executive Economy passengers plus Pia Awards Plus Sapphire, Gold and Diamond members

  • Fast track at security:

    No info available

  • Access to lounge:

    Executive Economy passengers plus Pia Awards Plus Diamond members

  • Priority boarding:

    Executive Economy passengers plus Pia Awards Plus Gold and Diamond members

  • Seat pitch:
    • 38 inches (96cm) in Executive Economy, 31 inches (79cm) in Economy on the B777-300ER;
    • 30 inches (76cm) on the A320-200 and ATR 42
  • Seat width:
    • 20 inches (51cm) in Executive Economy, 17 inches (43cm) in Economy; 18 inches (46cm) on the A320-200;
    • 17 inches (43cm) on the ATR 42
  • USB port and power socket:

    Power sockets available at all seats in Executive Economy on the B777-300ER and B777-200ER

  • Lie-flat seat:

    Angle flat seats are available in Executive Economy on the B777-300ER and B777-200ER

  • Vanity kit:

    No info available

  • IFE screen width:
    • 10.4 inches (26.5cm) in Executive Economy, 9 inches (23cm) in Economy on the B777-300ER and B777-200ER
  • Wi-fi:

    No

  • Inflight magazine:

    Humsafar

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: Not available
  • Pets:

    No info available

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