REX

Airline info

  • Address: PO Box 807, Mascot, New South Wales, 1460, Australia
  • Contact number: +61 2 6393 5550
  • Website: www.rex.com.au
  • IATA code/ICAO code: ZL /RXA

On-time performance and safety record

  • On time performance (2023): No info available
  • Average age of fleet (2024): 25.4 years
  • Major accidents in last 10 years: 2
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 5/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

REX (Regional Express) is Australia’s largest regional airline outside the Qantas group of companies and serves some 60 destinations in New South Wales, South Australia, Victoria, Queensland, Tasmania and Western Australia. It is the world’s largest operator of the Saab SF340 turboprop aircraft, which features a single class configuration with extra-legroom seats available for a fee. Despite the Covid pandemic, which forced it to severely reduce frequencies across the network, in June 2020 REX said itself interested in expanding into the domestic airline market, should the funding be secured, and announced that they and ATR had entered into a memorandum of understanding to explore options for replacing the SAAB 340 fleet with ATR 42 and ATR 72 aircraft. On 30 September 2020, REX announced they had signed letters of intent with two separate lease companies for a total of 6 Boeing 737-800s to be delivered from 1 November 2020. In the same announcement, REX signalled their intent for an additional 4 Boeing 737-800s by the end of 2021 for a total of 10. The first jet operations are planned to begin on 1 March 2021 on the Sydney-Melbourne route (Photo Wikimedia Commons / Bidgee)

  • Name: Regional Express
  • Date founded: 2002
  • IATA code/ICAO code: ZL /RXA
  • CEO: Neville Howell
  • Address: PO Box 807, Mascot, New South Wales, 1460, Australia
  • Contact number: +61 2 6393 5550
  • Website: www.rex.com.au
  • Hub: Sydney, Melbourne, Adelaide
  • Focus cities: Brisbane, Perth, Cairns, Townsville
  • Airline alliance: None
  • Frequent flyer programme: Rex Flyer, Rex Business Flyer
  • Fleet:

    46 aircraft

    • 44 Saab SF340B / 34 seats
    • 2 Boeing 737-800(F) / Cargo
  • Type of carrier: Regional
  • Skytrax* rating: Not rated
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 23kg for Rex Flex fare holders, 15kg for all other passengers

  • Pre-selection of seat:

    Rextra (extra-legroom) seats (first row of cabin and emergency exit row) can be pre-selected online by paying a fee of 4.80AUD (3.50USD); all other seats can be pre-selected for free

  • Priority check-in:

    No

  • Fast track at security:

    No

  • Access to lounge:

    Available at Sydney, Melbourne and Adelaide airports for an annual fee of 329AUD (240USD) or for a single-entry fee of 33AUD (24USD)

  • Priority boarding:

    No

  • Seat pitch:
    • 30 inches (76cm) on the SF340B
  • Seat width:
    • 17 inches (43cm) on the SF340B
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens available onboard

  • Wi-fi:

    No

  • Inflight magazine:

    TrueBlue

  • Onboard kit for kids:

    No

  • Food and beverages:

    Snack and drinks are complimentary on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Not allowed in the passenger cabin

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