Royal Air Maroc

Be the first to write a review

Airline info

  • Address: Aeroport Casablanca-Anfa, Casablanca, Grand Casablanca, Morocco
  • Contact number: +212 5 22 48 97 32
  • Website: www.royalairmaroc.com
  • IATA code/ICAO code: AT / RAM

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 11.4 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

The last three years preceding the Covid pandemic had been hugely positive for the Moroccan national airlines, with the arrival of the Boeing 787 (in its -9 and -8 versions) in the fleet, the opening of a bunch of new destinations in North America, South America and even China, the 4-STAR rating awarded by Skytrax and the entry into the Oneworld alliance. But the pandemic and the consequent travel bans issued worldwide severely downsized the ambitions of the Eastern Africa carrier, which decided to alienate 30 out of its 60 aircraft including 4 Boeing 787s and a dozen Boeing 737-800s  (Photo Wikimedia Commons / Olivier Cabaret)

  • Name: Royal Air Maroc
  • Date founded: June 28, 1957
  • IATA code/ICAO code: AT / RAM
  • CEO: Abdelhamid Addou
  • Address: Aeroport Casablanca-Anfa, Casablanca, Grand Casablanca, Morocco
  • Contact number: +212 5 22 48 97 32
  • Website: www.royalairmaroc.com
  • Hub: Casablanca
  • Focus cities: Rabat, Marrakesh
  • Airline alliance: Oneworld
  • Frequent flyer programme: Safar Flyer
  • Fleet:

    40 aircraft

    • 5 Boeing 787-9 & -8 / 302-274 seats (24 Business, 278 Economy & 18 Business, 256 Economy)
    • 1 Boeing 767-300ER / 236 seats (12 Business, 224 Economy)
    • 1 Boeing 767-300(F) / Cargo
    • 2 Boeing 737 MAX 8 / 156 seats (12 Business, 144 Economy)
    • 20 Boeing 737-800 / 159 seats (12 Business, 147 Economy)
    • 5 Boeing 737-700 / 114 seats (12 Business, 102 Economy)
    • 6 ATR 72-500 / 70 seats
  • Type of carrier: Full-service
  • Skytrax* rating: 4-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is the following: 2 bags for a total weight of 46kg in Business, 1 bag for up to 23kg in Economy on flights to Europe; 3 bags for a total weight of 69kg in Business, 2 bags for a total of 46kg in Economy on flights to Africa, the Middle East, North America, 2 bags for a total of 64kg in Business, 2 bags for a total of 46kg in Economy on flights to Brazil and China

  • Pre-selection of seat:

    Free for Business passengers; no info available regarding the process for Economy passengers

  • Priority check-in:

    Business passengers plus Safar Flyer Silver, Gold and Platinum members

  • Fast track at security:

    Business passengers plus Safar Flyer Gold and Platinum members

  • Access to lounge:

    Business passengers plus Safar Flyer Gold and Platinum members

  • Priority boarding:

    Business passengers plus Safar Flyer Gold and Platinum members

  • Seat pitch:
    • 80 inches (203cm) in Business, 32 inches (81cm) in Economy on the B787-9;
    • 70 inches (178cm) in Business, 32 inches (81cm) in Economy on the B787-8;
    • 70 inches (178cm) in Business, 30 inches (76cm) in Economy on the B767-300ER;
    • 36 inches (91cm) in Business, 32 inches (81cm) in economy on the B737 MAX 8, b737-800 and B737-700;
    • 30 inches (76cm) on the ATR 72-500
  • Seat width:
    • 21 inches (53cm) in Business, 17 inches (43cm) in Economy on the B787-9, B787-8 and B767-300ER;
    • 21 inches (53cm) in Business, 17 inches (43cm) in economy on the B737 MAX 8, B737-800 and B737-700;
    • 17 inches (43cm) on the ATR 72-500
  • USB port and power socket:

    USB ports available at all seats in any class on the B787-9 and B787-8; power socket available in Business only on the B787-9 and B787-8

  • Lie-flat seat:

    In Business on the B787-9, B787-8 and B767-300ER

  • Vanity kit:

    In Business on long-haul flights

  • IFE screen width:
    • 17.5 inches (44.5cm) in Business, 8.9 inches (22.5cm) in Economy on the B787-9 and B787-8
  • Wi-fi:

    No

  • Inflight magazine:

    RAM Magazine

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complementary in all classes on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Accepted in the passenger cabin (except on flights to the UK and Germany) if their weight does not exceed 5kg; fares vary from 55EUR on flights to Europe up to 100USD on flights to North America and South America

Gallery

A B787-9 in the new livery taxiing before departure at New York JFK (Wikimedia Commons / Adam Moreira A B787-8 approaching New York JFK (Photo Wikimedia Commons / Venkat Mangudi)
A B787-9 in the new livery taxiing before departure at New York JFK (Wikimedia Commons / Adam Moreira
A B787-8 approaching New York JFK (Photo Wikimedia Commons / Venkat Mangudi)

Write a review

(You must be logged to write a review) Click here to Login or Register
*
*
*
*

Assign a value to all the voices

Average Rating
*
*