Royal Brunei Airlines

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Airline info

  • Address: RBA Plaza, Jalan Sultan, PO Box 737, Bandar Seri Begawan, BS8811, Brunei
  • Contact number: +673 221 2222
  • Website: www.flyroyalbrunei.com
  • IATA code/ICAO code: BI / RBA

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 4.3 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Based in the city capital Bandar Seri Begawan on the island of Borneo, Royal Brunei Airlines is the carrier of one of the richest Countries in the world and boats one of the youngest fleets, with an aircraft average age of just 4 years. Its network spans Asia, Oceania, the Middle East and Europe. The flagship route to London Heathrow, operated on a daily basis, has been flown non-stop since the end of 2018, with a flight time of 14.5 hours westward and 13.5 hours eastward on Boeing 787-8   (Photo Wikimedia Commons / Aero Icarus)

  • Name: Royal Brunei Airlines
  • Date founded: November 18, 1974 – commenced operation on May 15, 1975
  • IATA code/ICAO code: BI / RBA
  • CEO: Karam Chand
  • Address: RBA Plaza, Jalan Sultan, PO Box 737, Bandar Seri Begawan, BS8811, Brunei
  • Contact number: +673 221 2222
  • Website: www.flyroyalbrunei.com
  • Hub: Bandar Seri Begawan
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: Royal Skies
  • Fleet:

    14 aircraft

    • 5 Boeing 787-8 / 254 seats (18 Business, 236 Economy)
    • 7 Airbus A320neo / 150 seats (12 Business, 138 Economy)
    • 2 Airbus A320-200 / 150 seats (12 Business, 138 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: 4-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is the following: on intra-Borneo flights 15 kg; on all other destinations, 40kg in Business, 30kg in Economy Flexi and Economy Value, 25kg in Economy Saver, 20kg in Economy Super Saver

  • Pre-selection of seat:

    Complimentary for Business and Economy Flexi passengers; the other Economy passengers need to pay a fee to select a seat before check-in online

  • Priority check-in:

    Business passengers plus Royal Skies Silver and Elite Gold members

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers plus Royal Skies Silver and Elite Gold members

  • Priority boarding:

    Business passengers plus Royal Skies Silver and Elite Gold members

  • Seat pitch:
    • 79 inches (201cm) in Business, 32 inches (81cm) in Economy on the B787-8;
    • 43 inches (109cm) in Business, 30 inches (76cm) in Economy on the A320neo and A320-200
  • Seat width:
    • 21 inches (53cm) in Business, 17 inches (43cm) in Economy on the B787-8;
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A320neo and A320-200
  • USB port and power socket:

    USB ports available at every seat in all classes on the B787-8 and A320neo; power sockets available at every seat in Business, shared between seats in Economy on the B787-8, and at all seats on the A320neo and A320-200

  • Lie-flat seat:

    In Business on the B787-8

  • Vanity kit:

    In Business on long-haul flights

  • IFE screen width:
    • 15.4 inches (39cm) in business, 9 inches (23cm) in economy on the B787-8;
    • 11.6 inches (29.5cm) in Business, 10.6 inches (27cm) in Economy on the A320neo
  • Wi-fi:

    Available on the B787-8

  • Inflight magazine:

    Muhibah

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights; Royal Brunei is one of those airlines not serving alcoholics on its aircraft in compliance with Muslim regulations

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    No info available

Gallery

A B787-8 parked at London Heathrow (Photo Wikimedia Commons / Simon Boddy)
A B787-8 parked at London Heathrow (Photo Wikimedia Commons / Simon Boddy)

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