Royal Jordanian

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Airline info

  • Address: Building 37, Mohammad Ali Janah Street, Abdoun, Amman, 11118, Jordan
  • Contact number: +962 6 510 0000
  • Website: www.rj.com
  • IATA code/ICAO code: RJ / RJA

On-time performance and safety record

  • On time performance (2022): 74.7%
  • Average age of fleet (2023): 10.9 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 1/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Based at Amman Queen Alia International Airport, RJ is the national airline of Jordan, with a network covering the Middle-East, Asia, Africa, Europe and North America. I na world of commercial aviation dominated by predominantly white liveries, its charcoal grey, gold and red colours represent a unique and make for one of the prettiest liveries around (Photo Wikimedia Commons / Rosedale7175)

  • Name: Royal Jordnian Airlines
  • Date founded: December 9, 1963
  • IATA code/ICAO code: RJ / RJA
  • CEO: Stefan Pinchler
  • Address: Building 37, Mohammad Ali Janah Street, Abdoun, Amman, 11118, Jordan
  • Contact number: +962 6 510 0000
  • Website: www.rj.com
  • Hub: Amman
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: Royal Club
  • Fleet:

    25 aircraft

    • 7 Boeing 787-8 / 270 seats (24 Business, 246 Economy)
    • 2 Airbus A321-200 / 168 seats (20 Business, 148 Economy)
    • 6 Airbus A320-200 / 150 seats (12 Business, 138 Economy)
    • 5 Airbus A319-100 / 120 seats (12 Business, 108 Economy)
    • 2 Embraer ERJ-195 / 100 seats (12 Business, 88 Economy)
    • 2 Embraer ERJ-175 / 72 seats (12 Business, 60 Economy)
    • 1 Airbus A310-300(F) / Cargo
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    1 bag weighing up to 30kg in Business, 1 bag up to 20kh in Economy can be checked-in for free on all flights except those to North America; free baggage allowance on North America flights is 2 bags for a total weight of 64kg in Business and 2 bags for a total of 46kg; each bag cannot weigh more than 32kg and 23kg, respectively

  • Pre-selection of seat:

    Free for Business passengers; no info available for Economy

  • Priority check-in:

    Business passengers plus Royal Club Silver Jay, Gold Sparrow and Platinum Hawk members

  • Fast track at security:

    Business passengers plus Royal Club Gold Sparrow and Platinum Hawk members

  • Access to lounge:

    Business passengers plus Royal Club Gold Sparrow and Platinum Hawk members

  • Priority boarding:

    Business passengers plus Royal Club Gold Sparrow and Platinum Hawk members

  • Seat pitch:
    • 60 inches (152cm) in Business, 32 inches (81cm) in Economy on the B787-8;
    • 46 inches (117cm) in Business, 32 inches (81cm) in Economy on the A321-200, A320-200 and A319-100;
    • 42 inches (106cm) in Business, 33 inches (84cm) in Economy on the ERJ-195;
    • 40 inches (101cm) in Business, 31 inches (79cm) in economy on the ERJ-175
  • Seat width:
    • 21 inches (53cm) in Business, 17 inches in Economy on the B787-8;
    • 19 inches (48cm) in Business, 18 inches (46cm) in Economy on the A321-200;
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A320-200 and A310-100;
    • 19 inches (48cm) in Business, 18 inches (46cm) in Economy on the ERJ-195 and ERJ-175
  • USB port and power socket:

    USB and power sockets available at all seats in all classes on the B787-8

  • Lie-flat seat:

    In Business on the B787-8

  • Vanity kit:

    In Business on long-haul flights

  • IFE screen width:
    • 17 inches (43cm) in Business, 10.6 inches (27cm) in Economy on the B787-8
  • Wi-fi:

    No info available

  • Inflight magazine:

    Royal Wings

  • Onboard kit for kids:

    Yes

  • Food and beverages:

    Complimentary, alcoholics included, in all classes on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Pets, included falcons, are accepted in the Economy Class cabin only on flights up to five hour-long if their weight does not exceed 7kg, pet bag included

Gallery

An A321-200 on final approach to London Heathrow (Photo Wikimedia Commons / Adrian Pingstone)
An A321-200 on final approach to London Heathrow (Photo Wikimedia Commons / Adrian Pingstone)

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