Shanghai Airlines

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Airline info

  • Address: No 212, Jiangning Road, Shanghai, 200041, China
  • Contact number: +86 21 6255 8888
  • Website: www.ceair.com
  • IATA code/ICAO code: FM / CSH

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 7.1 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Since 2011, the airline is wholly owned subsidiary of China Eastern Airlines. Beside a huge domestic network counting some 100 destinations, it serves cities in the Far East Asia, Japan, Korea, the Maldives, Melbourne in Australia (on behalf of China Eastern but using its own aircraft and crew) plus Budapest, in Hungary, its first (and so far only) destination in Europe (Photo Wikimedia Commons / emperornie)

  • Name: Shanghai Airlines
  • Date founded: 1985
  • IATA code/ICAO code: FM / CSH
  • CEO: Fan Hongxi
  • Address: No 212, Jiangning Road, Shanghai, 200041, China
  • Contact number: +86 21 6255 8888
  • Website: www.ceair.com
  • Hub: Shanghai (SHA and PVG)
  • Focus cities: None
  • Airline alliance: Skyteam (affiliate)
  • Frequent flyer programme: Eastern Miles
  • Fleet:

    96 aircraft

    • 7 Boeing 787-9 / 265 seats (4 First, 26Business, 28 Premium Economy, 227 Economy)
    • 1 Airbus A330-300 / 300 seats (38 Business, 262 Economy)
    • 11 Boeing 737 MAX 8 / 176 seats (8 Business, 168 Economy)
    • 71 Boeing 737-800 / 162-164-170 seats (12 Business, 150 Economy or 8 Business, 156 Economy or 8 Business, 162 Economy)
    • 6 Boeing 737-700 / 128 seats (8 Business, 120 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: Not rated
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is the following: 2 bags each not exceeding 32kg in First, Business, Premium Economy and Economy Extra; 2 bags each up to 23kg in Economy

  • Pre-selection of seat:

    Free for First, Business and Premium Economy passengers; no info regarding pre-selection of seats in Economy

  • Priority check-in:

    First, Business and Premium Economy passengers

  • Fast track at security:

    No info available

  • Access to lounge:

    First and Business passengers

  • Priority boarding:

    First, Business and Premium Economy passengers

  • Seat pitch:
    • 79 inches (201cm) in First, 44 inches (112cm) in Business, 38 inches (96cm) in Premium Economy, 31 inches (79cm) in Economy on the B787-9;
    • 58 inches in Business, 32 inches (81cm) in Economy on the A330-300;
    • 36 inches in Business, 31 inches (79cm) in Economy on the B737-800 and B737-700
  • Seat width:
    • 22 inches (56cm) in First and Business, 19 inches (48cm) in Premium Economy, 17 inches (43cm) in Economy on the B787-9;
    • 20 inches (51cm) in Business, 18 inches (46cm) in Economy on the A330-300;
    • 20 inches (51cm) in Business, 17 inches (43cm) in Economy on the B737-800 and B737-700
  • USB port and power socket:

    Available at all seats in all classes on the B787-9; power sockets available in Business on the A330-300, B737 MAX 8, B737-800 and B737-700

  • Lie-flat seat:

    In First and Business on the B787-9; angle-flat seats are available in Business on the A330-300

  • Vanity kit:

    In First and Business on long-haul flights

  • IFE screen width:
    • 32 inches (81cm) in First, 18 inches (46cm) in Business, 13 inches (33cm) in Premium Economy, 12 inches (31cm) in Economy on the B787-9;
    • individual IFE screens are available in all classes also on the A330-300
  • Wi-fi:

    Available on the B787-9 and A330-300

  • Inflight magazine:

    Shanghai Airlines Magazine

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary (alcoholics included) in all classes on all flights

  • Upgraded meals in Premium Economy: No info available
  • Dine on demand in Business Class: No info available
  • Pets:

    No info available

Gallery

A B737-800 on take-off (Photo Wikimedia Commons)
A B737-800 on take-off (Photo Wikimedia Commons)

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