Sky Airlines

Airline info

  • Address: Casa Matriz, Santa Elena 1761, Santiago, Chile
  • Contact number: +56 2 235 256 00
  • Website: www.skyairline.com
  • IATA code/ICAO code: H2 /SKU

On-time performance and safety record

  • On time performance (2023): 82.7%
  • Average age of fleet (2024): 1.6 years
  • Major accidents in last 10 years: 2
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 3/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Sky Ailine is Chile’s major low-cost and second largest carrier after Latam. It operates a very young fleet made entirely of Airbus A320neo in a single-class, high density configuration, across a network including a dozen domestic destinations plus cities in Perù, Argentina, Uruguay, Bolivia and Brazil. It was South America Best Low-Cost airline, according to Skytrax, in 2018 and 2019 (Photo Wikimedia Commons / Sky KoreSCL)

  • Name: Sky Airline
  • Date founded: December 2001
  • IATA code/ICAO code: H2 /SKU
  • CEO: Holger Paulmann
  • Address: Casa Matriz, Santa Elena 1761, Santiago, Chile
  • Contact number: +56 2 235 256 00
  • Website: www.skyairline.com
  • Hub: Santiago de Chile
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: Sky Plus
  • Fleet:

    19 aircraft

    • 19 Airbus A320neo / 186 seats
  • Type of carrier: Low-cost
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 23kg with the Full and Plus rates; Zero rate has no free baggage allowance nor a hand luggage included and passengers need to pay 12USD to bring a 7kg bag in the cabin and 12USD to check-in 1 bag of 23kg

  • Pre-selection of seat:

    Full rate holders can pre-select any seat onboard, Plus fare holders can select a standard seat for free, while Zero fare holders need to pay 4USD for that; pre-selection of other seats starts from 4USD for a Forward seat, from 9USD for an Up Front seat, from 11USD for an Emergency Exit seat and from 14USD for a First Row seat including Star Pass (dedicated check-in and priority boarding)

  • Priority check-in:

    Available to Star Pass holders for a fee varying from 4.50USD to 10USD

  • Fast track at security:

    No info available

  • Access to lounge:

    No

  • Priority boarding:

    Available to Star Pass holders for a fee varying from 4.50USD to 10USD

  • Seat pitch:

    30 inches (76cm) on the A320neo

  • Seat width:

    18 inches (46cm) on the A320neo

  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens available onbord

  • Wi-fi:

    No

  • Inflight magazine:

    No

  • Onboard kit for kids:

    No

  • Food and beverages:

    Available for purchase onboard

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Small dogs, cats and birds are accepted in the passenger cabin for a transportation fee of 76USD

Gallery

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