Latvian firm SmartLynx has been in the charter-airline business for 28 years hosting subsidiaries in Cabo Verde, Estonia, Italy, Malta and Estonia and offering its aircraft out to prominent carriers such as easyJet, TUI and others. The group operates an all-Airbus fleet in a single-economy configuration. Even though the airline was founded in 1992, official operations did not begin until 2008 after the removal of the LatCharter brand (Photo Wikimedia Commons / Anna Zvereva)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: