South African Airways

Airline info

  • Address: Mahan Air Tower, Azadegan St., Karaj Highway, Tehran 1481655761, Iran
  • Contact number: +98 2 148 384 838
  • Website:
  • IATA code/ICAO code: W5 / IRM

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 25.5 years
  • Major accidents in last 10 years: 3
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 5/7
  • Covid-19 safety*** rating: 5/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also

Once a global carrier with a network spanning six continents, in the last decade the Johannesburg-based carrier entered into a spiral of high costs, poor performances, declining load factors and corruption which brought the balance sheet into a deeper and deeper red. In December 2019, the government of South Africa announced that SAA would enter into bankruptcy protection and, folllowing the Covid pandemic, in May 2020 the carrier stopped all operations. A rescue plan aimed at searching investors and funding, announced in spring 2020, has not come to any result and on 30 September the airline announced that it was suspending all operations. During 2020, the airline returned 4 Airbus A319s, all 10 A320s, all 6 A330-200s, 4 A330-300s, 3 A340-300s, 3 A340-600s, and all 4 new A350-900s to their respective lessors, remaining with a fleet of just 12 aircraft. The carrier’s website states that all SAA-operated flights (domestic and regional) are suspended until end February 2021  and all international flights are suspended until 27 March 2021. Domestic flights are currently operated by its llow-cost subsidiary Mango. (Photo Wikimedia Commons / Julian Herzog)

  • Name: Mahan Air
  • Date founded: 1991 - commenced operations in June 1992
  • IATA code/ICAO code: W5 / IRM
  • CEO: Hamid Arabnejad
  • Address: Mahan Air Tower, Azadegan St., Karaj Highway, Tehran 1481655761, Iran
  • Contact number: +98 2 148 384 838
  • Website:
  • Hub: Teheran (IKA & THR)
  • Focus cities: Mashad, Shiraz
  • Airline alliance: None
  • Frequent flyer programme: Mahan & Miles
  • Fleet:

    39 aircraft

    • 2 Boeing 747-300 / 456 seats (24 Business, 432 Economy)
    • 7 Airbus A340-600 / 308 seats (45 Business, 263 Economy)
    • 5 Airbus A340-300 / 291 seats (30 Business, 261 Economy)
    • 3 Airbus A300-600 / 280 seats (24 Business, 256 Economy)
    • 9 Airbus A310-300 / 202 seats (12 Business, 190 Economy)
    • 13 British Aerospace Bae 146-300 / 95 seats
  • Type of carrier: Full-service
  • Skytrax* rating: Not rated
  • * SKYTRAX ( is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    30 kg in Business, 20kg in Economy on domestic flights; 50 kg in Business, 40kg in Economy on international flights; no single piece of luggage can be heavier than 32kg

  • Pre-selection of seat:

    No info available

  • Priority check-in:

    Business passengers

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers

  • Priority boarding:

    Business passengers

  • Seat pitch:

    No info available

  • Seat width:

    No info available

  • USB port and power socket:

    No info available

  • Lie-flat seat:

    Angle-flat seats are available in Business on the A340-600 and A340-300

  • Vanity kit:

    In business on long-haul flights

  • IFE screen width:

    No individual screens available onboard

  • Wi-fi:


  • Inflight magazine:

    Mahan Air Magazine

  • Onboard kit for kids:


  • Food and beverages:

    Complimentary in all classes on all flights; no alcoholics are served onboard

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    No info available


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